Customer Service Manager jobs in Idaho Falls, ID

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative / Account Manager
  • Tegeler and Associates
  • Big Piney, WY OTHER,FULL_TIME
  • Excellent Career Opportunity!

    Tegeler and Associates, a family-owned, statewide independent insurance agency, is seeking a customer service professional for our Big Piney office to service property and casualty insurance policies.

    Requirements:

    • Must already reside in or be a commutable distance to Big Piney/Sublette County, WY
    • Must have a Great Attitude and Excellent Communication & Customer Service Skills
    • Honesty, Dependability, Confidentiality and Attention to Detail are musts
    • Minimum education of HS diploma, prefer Associates Degree or higher
    • Computer and Technology Savvy
    • Must obtain property and casualty insurance license within 4 months of employment

    Duties:

    • Contact customers to sell or service property and casualty insurance policies
    • Maintain and track existing and new accounts in company database
    • Analyze customer needs, explain policy coverages, procure quotes
    • Work independently, while part of a team, and adhere to all company policies and professional standards

    Benefits:

    • Full Time opportunity with Excellent Employee Benefits including company paid health insurance, dental & vision options, paid time off, paid holidays, company matching retirement plan, company paid life insurance and competitive salary with possibility of annual profitability bonus
    • Company training and paid licensing in a career industry
    • Employment with a professional and reputable company in a stable industry

    Job Types: Full-time, Permanent

    Pay: $42,000.00 - $46,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Supplemental pay types:

    • Bonus opportunities

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person
    • Office

    Education:

    • High school or equivalent (Required)

    Experience:

    • Customer Service: 1 year (Required)

    Work Location: In person

  • Just Posted

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CSR - Customer Support Representative, AG
  • Agri-Service
  • Sugar, ID FULL_TIME
  • SAFETY: Report all incidents immediately. Prepare and participate in incident investigations as needed. Attend all safety trainings both in person and virtual. Ensure work site inspections and vehicle...
  • 18 Days Ago

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Store Manager
  • Agri-Service
  • Blackfoot, ID FULL_TIME
  • SAFETY: Reports all incidents immediately. Prepare and participate in incident investigations as needed. Ensure work site inspections and vehicle inspections are completely as required. Hold direct re...
  • 1 Month Ago

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Customer Service Representative
  • Salt Lake Express
  • Rexburg, ID PART_TIME,FULL_TIME
  • Great job for both Rexburg locals and students! Willing to work around school schedules!Customer Service Representative Position Summary:In this position, you will be expected to provide excellent cus...
  • 16 Days Ago

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Customer service rep
  • American Income Life AO - Samuel Franchini
  • Idaho Falls, ID FULL_TIME
  • Seize Your Freedom : Be Your Own Boss, Craft Your Schedule, and Live Your Dream Life! Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Her...
  • 17 Days Ago

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Customer Service Team Lead
  • Bass Pro Shops
  • Ammon, ID FULL_TIME
  • POSITION SUMMARY:Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchan...
  • 18 Days Ago

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0 Customer Service Manager jobs found in Idaho Falls, ID area

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Customer Service Representative
  • Club Pilates Idaho Falls
  • Ammon, ID
  • Job Description Job Description COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and leve...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative
  • FatCats
  • Rexburg, ID
  • Customer Service Representative Starting Pay Range: $9/Hour Full Time/Part Time: Part Time Availability: Must be availab...
  • 4/26/2024 12:00:00 AM

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Customer Service Coordinator
  • Alsco Inc.
  • Blackfoot, ID
  • ** Customer Service Coordinator** **Job Category****:** Service **Requisition Number****:** CUSTO023722 Showing 1 locati...
  • 4/26/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Blackfoot, ID
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Enterprise Call Center
  • Rexburg, ID
  • Company Description We recruit, train, and manage customer service representatives to represent global brands in custome...
  • 4/24/2024 12:00:00 AM

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At Home Customer Service
  • Carmax
  • Idaho Falls, ID
  • Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
  • 4/24/2024 12:00:00 AM

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Customer Service-Product Store
  • Melaleuca, Inc.
  • Idaho Falls, ID
  • Company Profile : "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals Melaleuca has firmly suppor...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative - Commercial
  • PacificSource Administrators, Inc.
  • Idaho Falls, ID
  • Job Details, Customer Service Representative - Commercial **Customer Service Representative - Commercial** **Customer Se...
  • 4/22/2024 12:00:00 AM

Idaho Falls is the county seat of Bonneville County, Idaho, United States, and the state's largest city outside the Boise metropolitan area. As of the 2010 census, the population of Idaho Falls was 56,813 (2016 estimate: 60,211), with a metro population of 133,265. Idaho Falls serves as the commercial, cultural, and healthcare hub for eastern Idaho, as well as parts of western Wyoming and southern Montana. It is served by the Idaho Falls Regional Airport and is home to the College of Eastern Idaho, Museum of Idaho, and the Idaho Falls Chukars minor league baseball team. It is the principal c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$85,248 to $114,185
Idaho Falls, Idaho area prices
were up 2.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020