Customer Service Manager jobs in Modesto, CA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

F
Store Manager (Sales, Customer Service)
  • Freeway Insurance Services America, LLC
  • Modesto, CA FULL_TIME
  • Sign-On Bonus Opportunity of up to $3,500*

    Pay Range:

    $60000 - $150000 / year

    Our Perks:

    • Unlimited/Uncapped commission
    • Lucrative incentive sales plans, bonuses and sales contests
    • No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
    • Comprehensive paid training and licensing with continuous on-going training and mentorship
    • Recognition culture
    • Comprehensive Benefits package including medical, dental, vision and life insurance
    • Retirement Plan: A 401K plan with a percentage of company-matched contributions
    • Fitness: We reimburse up to $10 a month to an employee for their gym
    • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
    • Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

    Our Company:

    Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for brighttalented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!

    What You Will Do:

    The Store Manager is the driving force behind our business. This exciting position will challenge your sales abilities and give you the opportunity to gain substantial financial rewards, along with mentoring others to achieve the same. We are hiring talented leaders committed to their own success.

    • Lead the sales team’s daily performance and/or targets
    • Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
    • Coach members of the sales team to deliver a standard of customer care consistently
    • Oversee the sales team to achieve operational targets and monitoring performance
    • Assists with any escalated customer service issues and/or questions that may arise
    • Executes all aspects of Store Operational Excellence (SOE)

    The Perfect Match:

    • Personal Lines or Property and Casualty license preferred (but not required)
    • Bilingual in English and Spanish preferred
    • 2 or 4 year college degree or equivalent of experience/education
    • Previous experience leading, coaching, and mentoring sales teams
    • Understanding of fiduciary duty and maintaining high levels of integrity and ethics
    • Ability to build relationships with sales customers
    • Ambitious professional motivated by opportunity for advancement
    • Excellent written and verbal communication skills

    Insurance Sales
    Insurance Agent
    Acceptance Insurance
    Freeway Auto Insurance

    WBU

  • 24 Days Ago

F
Store Manager (Sales, Customer Service)
  • Freeway Insurance Services America, LLC
  • Merced, CA FULL_TIME
  • Sign-On Bonus Opportunity of up to $3,500* Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We h...
  • 24 Days Ago

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Customer Service
  • Pizza Hut
  • MERCED, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at MERCED CA
  • 20 Days Ago

P
Customer Service
  • Pizza Hut
  • Modesto, CA FULL_TIME
  • Working at Pizza Hut is about making hungry people happy. Its about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face...
  • 21 Days Ago

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Customer Service
  • Pizza Hut
  • LOS BANOS, CA FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at LOS BANOS CA
  • 22 Days Ago

P
Customer Service
  • PizzaHut,LLC
  • Turlock, CA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 24 Days Ago

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0 Customer Service Manager jobs found in Modesto, CA area

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Customer Service Representative
  • Patterson Companies Inc
  • Ceres, CA
  • **Customer Service Representative** **Primary Location** Ceres, California **Job ID** R100512 **Overview** **Generate an...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Nutrien, Ltd.
  • Vernalis, CA
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about produc...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Dons Mobile Glass
  • Modesto, CA
  • Job Description Job Description The Customer Service Representative is responsible for providing excellent customer serv...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Golden Services Insurance Agency, Inc.
  • Manteca, CA
  • Job Description Job Description Golden Services Insurance Agency is looking for a new customer service representative to...
  • 3/26/2024 12:00:00 AM

C
Administrative Customer Service Representative
  • Clark Pest Control, Inc.
  • Modesto, CA
  • ** Administrative Customer Service Representative** **Job Category****:** Administrative **Requisition Number****:** ADM...
  • 3/26/2024 12:00:00 AM

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Pharmacy Customer Service Associate
  • Walgreens
  • Stockton, CA
  • Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires will...
  • 3/26/2024 12:00:00 AM

S
Customer Service Representative
  • StaffMyAgency LLC
  • Atwater, CA
  • Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Serv...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Pridestaff - Modesto, CA
  • Modesto, CA
  • Job Description Job Description We are excited to share a new opportunity! PrideStaff, a nationally recognized staffing ...
  • 3/24/2024 12:00:00 AM

Modesto /məˈdɛstoʊ/ (Spanish for "modest"), officially the City of Modesto, is the county seat and largest city of Stanislaus County, California, United States. With a population of approximately 201,165 at the 2010 census, it is the 18th largest city in the state of California and forms part of the Modesto–Merced combined statistical area. The Modesto Census County Division, which includes the cities of Ceres and Riverbank, had a population of 312,842 as of 2010[update]. Modesto is located in the Central Valley, 90 miles (140 km) north of Fresno, 40 miles (64 km) north of Merced, California, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$99,294 to $133,005
Modesto, California area prices
were up 2.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020