Customer Service Manager jobs in Nassau, NY

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Appliance Service Technician
  • Clarke Customer Care
  • Rensselaer, NY FULL_TIME
  • Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? If you’re confident, good with people, and like solving problems, we have the career for you.

    We are an established, professional company and offer full benefits:

    • Family medical insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Paid time off and paid holidays
    • Matching 401K
    • Access to unlimited overtime
    • Bonus opportunities
    • Career path
    • Paid training
    • Potential tuition reimbursement
    • Smart phone
    • Dispatch from your home with company vehicle

    Candidates must:

    • Embrace our core values of Leadership, Cohesion and Consistency
    • Possess a great attitude and professional appearance
    • Want to work in an environment that recognizes and rewards potential
    • Enjoy the customer service side of the job to earn the trust and goodwill of sophisticated clientele
    • Have a strong work ethic and be driven to deliver exceptional service experiences
    • Possess strong interpersonal and communication skills
    • Be tech-savvy, as more and more of our work involves computers
    • Be detail-oriented, able to follow specific process steps to ensure quality workmanship, and write accurate service notes
    • Be a self-starter who is always willing to become an even better technician
    • Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs
    • Have relevant experience or be willing to receive training
    • Pass a full background and drug screen

    The Appliance Service Technician role is a full-time position, Monday through Friday, plus one half-day Saturday a month.

  • 17 Days Ago

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Albany, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helpi...
  • 19 Days Ago

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Customer Service and Administrative Manager
  • Nova Analytic Labs
  • Albany, NY FULL_TIME
  • The statements below reflect the general responsibilities and requirements for the position, but may not describe all the work requirements inherent in the job. It is the responsibility of the employe...
  • 1 Month Ago

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FT Assistant Manager Customer Service
  • Hannaford Supermarkets
  • Albany, NY FULL_TIME
  • Address: USA-NY-Albany-900 Central Ave Store Code: Store 08367 Customer Service (7247902) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • 5 Days Ago

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FT Assistant Manager Customer Service
  • Hannaford
  • Albany, NY FULL_TIME
  • Address: USA-NY-Albany-900 Central Ave Store Code: Store 08367 Customer Service (7247902) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • 3 Days Ago

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Business Development Manager
  • Collette Travel Service
  • Albany, NY FULL_TIME
  • Collette is seeking a Business Development Manager for our Eastern Upstate New York territory. Ideal candidate must reside within the territory. About Collette: Let Us Show You the WorldThere has neve...
  • 17 Days Ago

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0 Customer Service Manager jobs found in Nassau, NY area

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HVAC TB Customer Service Representative
  • Johnson Controls International
  • Clifton Park, NY
  • Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that pro...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative - Remote
  • HealthHelp, Inc.
  • East Greenbush, NY
  • **Customer Service Representative - Remote** * 99 Troy Rd, East Greenbush, NY 12061, USA * Employees can work remotely *...
  • 3/18/2024 12:00:00 AM

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Insurance Customer Service Representative
  • Ancora Risk
  • Albany, NY
  • Job Description Job Description Insurance Customer Service Representative Responsibilities Answer incoming call question...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative
  • TTEC
  • Malta, NY
  • Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer S...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Legacy Recovery & Remarketing Services LLC
  • Burnt Hills, NY
  • Job Description Job Description We are looking for a customer-oriented service representative. A customer service repres...
  • 3/17/2024 12:00:00 AM

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Instant Customer Service Representative
  • Hertz
  • Albany, NY
  • Wage: $17.50/hr Job Description: The Instant Return Representative is an essential member of the airport location team a...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • VIVE Collision of Albany
  • Albany, NY
  • Job Description Job Description Are you highly motivated, detailed, reliable, and customer service-focused? Are you look...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Phoebe Health
  • Albany, NY
  • ** Customer Service Representative** *Share by Email* Location: Phoebe Physician Group - Albany **Description** JOB SUMM...
  • 3/15/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$102,840 to $137,754
Nassau, New York area prices
were up 1.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020