Customer Service Manager jobs in Orange, CA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Commercial Insurance - Customer Service Representative (CSR)
  • Customer Service Representative (CSR) - Whiteboard Risk & Insurance Solutions
  • Irvine, CA FULL_TIME
  • We are looking for a licensed Commercial Customer Service Representative to join our insurance agency's customer service Solutions team! As the CSR of our Solutions team you'll be responsible for handling day to day service needs of our clients that need a licensed and knowledgeable representative. You will work directly with our Account Executives to support our clients with their audits, claims, mid-term policy changes, and similar policy servicing needs.

    Our team is all about utilizing everyone's expertise properly so we can provide the best service possible to our clients. Our Account Executives aim to provide white glove service to our clients so our CSR supports them in their tasks and provides a licensed rep's expertise to our assistants in the Solutions team.

  • 9 Days Ago

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Customer Service Representative
  • Stations Service, Inc.
  • Point, CA FULL_TIME
  • BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable f...
  • Just Posted

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Customer Service Manager
  • Dyrect
  • Irvine, CA FULL_TIME
  • Our mission is to make high-quality legal cannabis available to all our customers via our fast delivery platform and service. As a Customer Success Manager based in Irvine CA, you will utilize data to...
  • 3 Days Ago

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Customer Service Manager
  • Sysco
  • Irvine, CA FULL_TIME
  • Company: US1074 Newport Meat Southern California, Inc.Zip Code:92606Minimum Level of Education:High School or EquivalentMinimum Years of Experience:3 YearsEmployment Type:Full TimeTravel Percentage: 0...
  • 5 Days Ago

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Sales and Customer Service Manager
  • Goldfish Swim School - Aliso Viejo
  • Laguna Woods, CA PART_TIME
  • Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly gro...
  • 18 Days Ago

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Customer Service Manager
  • Ultimate
  • Costa Mesa, CA FULL_TIME
  • Job Description Job Summary: The Customer Service Manager is responsible for processing orders for company products, expediting and coordinating flow of work within or between internal departments, an...
  • 22 Days Ago

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0 Customer Service Manager jobs found in Orange, CA area

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Customer Service Manager
  • Petkit Smart Technology Limited
  • Walnut, CA
  • Job Description Job Description Key Responsibilities: Lead and manage the customer service team to deliver exceptional s...
  • 3/19/2024 12:00:00 AM

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Customer Service Manager, Airport Workforce Management
  • American Airlines Group, Inc.
  • Los Angeles, CA
  • American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge,...
  • 3/19/2024 12:00:00 AM

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Customer Service Manager, Airport Customer Care
  • American Airlines Group, Inc.
  • Los Angeles, CA
  • American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge,...
  • 3/19/2024 12:00:00 AM

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Immediate Hire: Entry Level Customer Service Manager
  • ATLAS MARKETING
  • Los Angeles, CA
  • Atlas Marketing is a leading sales consulting firm with experience in leadership development, innovative entrepreneurial...
  • 3/19/2024 12:00:00 AM

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Entry Level Customer Service Management - IMMEDIATE START! **Training Provided**
  • Local Hiring Firm
  • Pasadena, CA
  • We have joined forces with one of the most renowned household names to unite the world through the latest tech, top-of-t...
  • 3/19/2024 12:00:00 AM

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Inside Sales/Customer Service Manager
  • Portofino International Trading USA
  • Commerce, CA
  • Job Description Job Description Job description Inside Sales/Call Center/Sales Operations Manager for Leading Event/Craf...
  • 3/17/2024 12:00:00 AM

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Customer Service Manager (CSM)
  • MYERS POWER PRODUCTS
  • Ontario, CA
  • Job Description Job Description Job Purpose · Communicate with internal and external customers to complete order entry a...
  • 3/17/2024 12:00:00 AM

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Customer Service Manager
  • The Judge Group
  • Ontario, CA
  • Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed fr...
  • 3/15/2024 12:00:00 AM

Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014. The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$104,308 to $139,721
Orange, California area prices
were up 3.0% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020