Customer Service Manager jobs in Rochester, MN

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Shop Manager
  • Lesmeister Fleet Service Inc
  • Rochester, MN FULL_TIME
  • JOB SUMMARY:

    Lesmeister Fleet Service Inc. is located in Rochester MN, on the south side of town. We primarily work on heavy duty trucks and trailers.

    This is a full time position which would require you to work Monday-Friday, day-time hours.

    $60,000 - $80,000 per year; pay will be dependent on your skill-set and experience.

    Benefits include:

    -401k w/ company match

    -Health / Dental reimbursement plan

    -Uniform program

    -Family friendly hours

    -Employee discount

    QUALIFICATIONS AND SKILLS:

    We are looking for someone with both management and truck repair experience.

    JOB RESPONSIBILITIES AND DUTIES:

    • Managing relationships with customer accounts.
    • Scheduling repairs and giving accurate time frames of when work is complete.
    • Must have an aptitude for working with people and strong interpersonal skills.
    • A dependable and consistent work ethic.
    • An organized work space is expected.
    • Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems, such as, power and drive trains, electrical, air conditioning, fuel, brake, steering, hydraulics.
    • Maintain vehicle records by documenting services and repairs.
    • Determine vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.

    Job Type: Full-time

    Pay: $60,000.00 - $80,000.00 per year

    Benefits:

    • 401(k) matching
    • Employee discount
    • Paid time off

    Weekly day range:

    • Monday to Friday

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

  • 20 Days Ago

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Store Manager
  • Pomp's Tire Service
  • Albert, MN FULL_TIME
  • Commitment. It’s a simple word that some companies would like to use in a rather simple way. But at Pomp’s Tire Service, commitment is much more than just a simple word – it’s a founding philosophy wh...
  • 1 Month Ago

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General Manager, New Market (Rochester, MN)
  • Legacy Service Partners
  • Rochester, MN FULL_TIME
  • Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with30 lead...
  • 20 Days Ago

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Customer Service Representative
  • Bel Fuse Inc.
  • Waseca, MN FULL_TIME
  • Start your journey as a Customer Service Representative at Cinch Connectivity Solutions. You'll serve as primary inside sales contact to customers for information related to non-standard product requi...
  • 15 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE 1
  • COOPERATIVE RESPONSE CENTER INC
  • Austin, MN OTHER
  • Job Details Job Location: Austin Site/Legal Address - Austin, MN Salary Range: $17.00 - $26.00 Hourly Job Shift: 2nd shift (Evening) DescriptionTHE OPPORTUNITY: We are seeking talented Customer Servic...
  • 15 Days Ago

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Customer Service/Sales
  • The Home Depot
  • Albert, MN FULL_TIME
  • Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn ...
  • 15 Days Ago

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0 Customer Service Manager jobs found in Rochester, MN area

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Austin, MN
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • DOVER, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • CHATFIELD, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • ROLLINGSTONE, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • RUSHFORD, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • FOUNTAIN, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Owatonna, MN
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative/Bookkeeper
  • Root River State Bank
  • Chatfield, MN
  • Job Description Job Description The Root River State Bank has a full-time position for a Customer Service Representative...
  • 4/22/2024 12:00:00 AM

Rochester is a city founded in 1854 in the U.S. State of Minnesota and is the county seat of Olmsted County located on the Zumbro River's south fork in Southeast Minnesota. It is Minnesota's third-largest city and the largest city located outside the Minneapolis-St. Paul Metropolitan Statistical Area. As of 2015, the Rochester metropolitan area has a population of 215,884. According to the 2010 United States Census the city has a population of 106,769. The U.S. Census Bureau estimated that the 2017 population was 115,733. It is the home of the Mayo Clinic and an IBM facility, formerly one of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$94,063 to $125,993
Rochester, Minnesota area prices
were up 1.3% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020