Customer Service Manager jobs in Salisbury, NC

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Manager
  • Ingles Markets
  • Statesville, NC FULL_TIME
  • Location: Statesville - Store 78: 3219 Taylorsville Rd. Statesville NC 28625
    Posting End Date: 08/17/2023

    Requirements

    Ideal candidates will possess interpersonal and communication skills which will allow them to provide exceptional customer service, while maintaining a high level of productivity, and complying with all safety and sanitation procedures; related experience is a plus; must be available seven days a week, including evenings, and weekends.

    A Day in the Life

    Sometimes, it's the last impression that matters the most. If you truly have a passion for serving customers and have strong communication skills, this position may be perfect for you. As the customers' last point of contact, our CSM's ensure they can make their purchases quickly and efficiently while handling any concerns or questions they may have.

    Experience

    Related experience is a plus. Never worked in this environment before? Here is an opportunity to start! Our team members will be here every step of the way while you journey from beginner to expert. Soon enough, you'll be helping the next associate learn the ropes. For associates who truly apply themselves, the leadership and team-building experience you can learn from this position can enhance your candidacy for leadership positions in the future.

    Ingles Culture

    Since the day that our doors opened in 1963, our team has been driven by a philosophy centered on learning and growth. With a hometown culture, a focus on internal growth and promotion, and team-centered servant leadership, Ingles Markets is here to help you grow as a professional from day one until retirement. Our team of 27,000 associates works diligently to provide shoppers with the highest quality experience. Our goal for excellence continues as we work together to ensure a safe, clean, productive work environment with equal opportunities for every associate. We understand how important our role in the community is. When Ingles Markets was founded, we established a tradition of giving back to our communities. Looking for a way to better yourself while also giving back? Join the Ingles family! Start your new career today!

  • 19 Days Ago

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Customer Service Manager
  • NorthPoint Search Group
  • Lexington, NC FULL_TIME
  • Our client, a manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with manufacturing experience to join their team.Duties Include: Inspire, motivate, deve...
  • 1 Month Ago

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Customer Service Manager- Manufacturing
  • NorthPoint Search Group
  • Lexington, NC FULL_TIME
  • Our client, an international manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with strong sales support skills to join their teamDuties Include:Inspire...
  • 1 Month Ago

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Customer Service Representative
  • Stroud-Miller Insurance Service, Inc.
  • Wilkesboro, NC FULL_TIME
  • We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems ...
  • 18 Days Ago

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FT Assistant Manager Customer Service
  • Food Lion
  • Lexington, NC FULL_TIME
  • Address: USA-NC-Lexington-140 Forest Hill Rd Store Code: Store 01575 Front End (7226555) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
  • Just Posted

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FT Assistant Manager Customer Service
  • Food Lion
  • Statesville, NC FULL_TIME
  • Address: USA-NC-Statesville-947 Davie Avenue Store Code: Store 00064 Front End (7205804) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
  • Just Posted

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0 Customer Service Manager jobs found in Salisbury, NC area

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Customer Service Representative
  • Verellen Inc.
  • High Point, NC
  • Verellen Values: All By Hand – We strive to do things the right way and take great pride in our work. We tip our hats to...
  • 4/15/2024 12:00:00 AM

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Customer Service Representative
  • Ryan Consulting Group
  • Charlotte, NC
  • Job Description Job Description Position: Customer Support Representative (Charlotte, NC) Only Shift 11am-8pm EST M-F Lo...
  • 4/15/2024 12:00:00 AM

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Customer Service Manager
  • TCP Analytical
  • Charlotte, NC
  • TCP Analytical, an integrated manufacturer and distributor of consumable products for the life science research and spec...
  • 4/13/2024 12:00:00 AM

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Customer Service Representative
  • Culp, Inc.
  • High Point, NC
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001624 Show...
  • 4/13/2024 12:00:00 AM

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Customer Service Representative
  • TBC Corp.
  • Charlotte, NC
  • **Customer Service Representative** **Location:** Charlotte, NC, US, 28273 **Description** Our **Customer Service Repres...
  • 4/13/2024 12:00:00 AM

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Lead Business to Business Customer Service Representative
  • LHH
  • Charlotte, NC
  • LHH is looking for a for a Business to Business Customer Service Representative Lead for a contract to hire position in ...
  • 4/12/2024 12:00:00 AM

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Customer Service Manager - Supply Chain
  • Krispy Kreme
  • Charlotte, NC
  • Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same - making fresh, premium quality doughnu...
  • 4/11/2024 12:00:00 AM

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Customer Service Representative
  • Mauser Packaging Solutions
  • Charlotte, NC
  • Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order en...
  • 4/2/2024 12:00:00 AM

Salisbury (/ˈsɔːlzbəri/ SAWLZ-bər-ee) is a city in the Piedmont of North Carolina; it is the county seat of Rowan County. Located 44 miles northeast of Charlotte and within its metropolitan area, the town has attracted a growing population. This was 33,663 in the 2010 Census (growing 27.8% from the Census in 2000). Founded in 1753, Salisbury is noted for its historic preservation, with five Local Historic Districts and ten National Register Historic Districts. Salisbury is the home to North Carolina soft drink, Cheerwine, regional supermarket, Food Lion and Rack Room Shoes. It is one of two ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$88,249 to $118,205
Salisbury, North Carolina area prices
were up 1.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020