Customer Service Manager jobs in Santa Maria, CA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

F
Store Manager (Sales, Customer Service)
  • Freeway Insurance Services America, LLC
  • Santa Maria, CA FULL_TIME
  • Sign-On Bonus Opportunity of up to $3,500*

    Pay Range:

    $55000 - $120000 / year

    Our Perks:

    • Unlimited/Uncapped commission
    • Lucrative incentive sales plans, bonuses and sales contests
    • No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
    • Comprehensive paid training and licensing with continuous on-going training and mentorship
    • Recognition culture
    • Comprehensive Benefits package including medical, dental, vision and life insurance
    • Retirement Plan: A 401K plan with a percentage of company-matched contributions
    • Fitness: We reimburse up to $10 a month to an employee for their gym
    • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
    • Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

    Our Company:

    Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for brighttalented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!

    What You Will Do:

    The Store Manager is the driving force behind our business. This exciting position will challenge your sales abilities and give you the opportunity to gain substantial financial rewards, along with mentoring others to achieve the same. We are hiring talented leaders committed to their own success.

    • Lead the sales team’s daily performance and/or targets
    • Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
    • Coach members of the sales team to deliver a standard of customer care consistently
    • Oversee the sales team to achieve operational targets and monitoring performance
    • Assists with any escalated customer service issues and/or questions that may arise
    • Executes all aspects of Store Operational Excellence (SOE)

    The Perfect Match:

    • Personal Lines or Property and Casualty license preferred (but not required)
    • Bilingual in English and Spanish preferred
    • 2 or 4 year college degree or equivalent of experience/education
    • Previous experience leading, coaching, and mentoring sales teams
    • Understanding of fiduciary duty and maintaining high levels of integrity and ethics
    • Ability to build relationships with sales customers
    • Ambitious professional motivated by opportunity for advancement
    • Excellent written and verbal communication skills

    Insurance Sales
    Insurance Agent
    Acceptance Insurance
    Freeway Auto Insurance

    WBU

  • 4 Days Ago

B
Automotive Service Manager
  • Big Brand Tire & Service
  • Arroyo Grande, CA FULL_TIME
  • Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay Commission Overtime Manager Incentive Bonus Paid Benefits)What is the job?Meet or exceed performance targets by understanding and f...
  • 17 Days Ago

B
Manager in Training
  • Big Brand Tire & Service
  • Atascadero, CA FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strate...
  • 7 Days Ago

B
Automotive Assistant Manager
  • Big Brand Tire & Service
  • Santa Maria, CA FULL_TIME
  • Automotive Assistant Manager: $58,000-$85,000 effective rate (Base Pay Commission Overtime Manager Incentive Bonus Paid Benefits)What is the job?Assist Store Manager with daily store operations and pr...
  • 17 Days Ago

S
Case Manager
  • Social Service Staffing & Recruiting, Inc.
  • San Luis Obispo, CA FULL_TIME,TEMPORARY
  • This is temp or temp to hire for the right person. M - F basic business hours.Social Services Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social need...
  • 3 Days Ago

C
Customer Service/Cashier #1971
  • Chevron Stations Inc.
  • Paso Robles, CA PART_TIME
  • About the Job:Chevron Stations Inc. is looking to hire a Customer Service Representative/CashierLocation: Chevron Gas Station CSI #1971 | 1302 24th Street | Paso Robles, CA 93446 APPLY NOW: Careers Ho...
  • 21 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Manager jobs found in Santa Maria, CA area

Y
Customer Service Representative
  • Young Dental
  • Santa Maria, CA
  • >> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:1674...
  • 3/28/2024 12:00:00 AM

W
Customer Service Representative
  • Wightons
  • San Luis Obispo, CA
  • ****Customer Service Representative- Near San Luis Obispo**** Full time in office with competitive salary and great bene...
  • 3/27/2024 12:00:00 AM

I
Bilingual Spanish Sales/Customer Service Representative
  • InjectorsDirect.com
  • San Luis Obispo, CA
  • Job Description Job Description Who We Are: InjectorsDirect.com is a leader in our industry, remanufacturing and distrib...
  • 3/27/2024 12:00:00 AM

G
FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • Arroyo Grande, CA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/27/2024 12:00:00 AM

B
Customer Service Representative Jmn (Western Range)
  • By Light Professional IT Services LLC
  • Lompoc, CA
  • Overview: American Communications Solutions and By Light Professional IT Services are recruiting dedicated and talented ...
  • 3/26/2024 12:00:00 AM

M
Customer Service Representative
  • Meathead Movers Inc
  • San Luis Obispo, CA
  • Job Description Job Description Career Growth Opportunity: Customer Service Representatives Wanted at Meathead Movers Po...
  • 3/26/2024 12:00:00 AM

G
Customer Service Representative - Work From Home>
  • Garner Health
  • Santa Maria, CA
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/24/2024 12:00:00 AM

G
FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • San Luis Obispo, CA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/24/2024 12:00:00 AM

Santa Maria is a city near the Southern California coast in Santa Barbara County. It is approximately 65 miles (105 km) northwest of Santa Barbara and 150 miles (240 km) northwest of downtown Los Angeles. Its estimated 2018 population was 108,470, making it the most populous city in the county and the Santa Maria-Santa Barbara, CA Metro Area. The city is notable for its wine industry and Santa Maria-style barbecue. Sunset magazine called Santa Maria "The West's Best BBQ Town". Santa Maria is located at 34°57′5″N 120°26′0″W / 34.95139°N 120.43333°W / 34.95139; -120.43333 (34.951377, -120.433...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$101,529 to $135,998
Santa Maria, California area prices
were up 2.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020