Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Are you a self-starter who excels in understanding the customer and their needs, maximizing online marketing efforts, and driving business growth?
Signs Now is looking for the right individual to help take our marketing and sales to the next level. We provide a wide range of graphics, signs, and displays to our business clients. If you are a highly self-motivated, results-oriented individual, come grow with us!
Compensation:$15.50 - $18 DOE
Responsibilities:
Want to make a statement? Signs Now in Branson can promote your business with high-quality signage, banners and graphics - to help your business rise above the competition. Our options include full-color digital graphics, banners, dimensional signs and letters, ADA/Way finding systems, trade show exhibits and displays, and construction, illuminated and digital signage. With signs from our company, your options are virtually limitless! To find out more about what our signage can do for your business, please contact Signs Now today."
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0 Customer Service Manager jobs found in Springfield, MO area