Customer Service Representative jobs in Anaheim, CA

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Customer service representative
  • Southern Glazer's Wine and Spirits, LLC
  • Cerritos, CA FULL_TIME
  • Job Description

    • Answer external and internal customer calls through the call center.
    • Process / enter orders
    • Credit Review
    • Process / enter pick-ups
    • Telephone payments
    • Review aging reports for assigned Teams
    • Communicate with the Sales force, Customers and A / R regarding account status
    • Review & resolve outstanding service charges
    • Proficiency on use of tools need to perform the job, including but not limited to :
    • Sapphire
    • Microsoft Excel
    • Microsoft Outlook
    • Microsoft Word
    • DocView
    • Contact Center
    • Proof / SWO
    • Telephone payment system
    • Velocitor
    • CS360
    • Other emerging technology as added by SGWS
    • Back-up other Customer Service Representatives
    • Special projects
    • Other duties as assigned
    • Perform job in accordance with Company and Departmental Policies & Procedures

    Job Requirements

    • Desire to help and service all customers
    • Ability to refocus and work under pressure while providing a high level of service
    • Ability to resolve concerns posed by the customer effectively and efficiently (first call resolution)
    • Adhere and enforce ABC regulation and SGWS Policies
    • Adhere to SGWS time and attendance policy

    Required Skills / Experience

    • Basic mathematical skills including calculating percentages and discounts for customers Capable of solving a variety of customer service problems and supporting a range of personalities and customer types
    • High School Diploma
    • 1-2 years of customer service experience in a business environment or equivalent combination of education and experience
    • Proficient in MS Office (Word, Excel, and Outlook) and 10 key by touch
    • Accurate data-entry skills
    • Must be detail-oriented and have strong communication, organizational and analytical skills

    About Our Cerritos Location

    • Learn about Southern Glazers Wine & Spirits rewarding internship program.
    • At Southern Glazers Wine and Spirits, we deliver good times and Top Shelf Benefits to help you get more out of life. Learn more here.
    • Southern Glazers Wine & Spirits values the men and women who served in our armed forces. Learn more about career opportunities for veterans here.
    • Areas of Interest : Select a job category from the list of options. Select a location from the list of options. Finally, click Add to create your job alert. Job Category

    Location

    Selected Job Alerts

    • Customer Service, Cerritos, California, United States
    • Last updated : 2024-03-07

  • 19 Days Ago

E
Customer Service Representative
  • Element Materials Technology
  • Anaheim, CA OTHER
  • Overview Element has an opportunity for a Customer Service Representative (CSR), primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email o...
  • 19 Days Ago

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Customer Service Representative - Wellness
  • Providence
  • Fullerton, CA OTHER
  • DescriptionCustomer Service: Delivering best in class service to all patients and clients with professional and proactive approach. Maintain a professional appearance following the organizational dres...
  • 20 Days Ago

Z
Customer Service Representative
  • Zekelman Industries
  • Garden, CA OTHER
  • Job Description Western Tube, a division of Zekelman Industries, seeks an Inside Sales Representative for our Garden Grove, CA facility. The Inside Sales Representative is detail oriented and displays...
  • 20 Days Ago

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Warehouse Customer Service Representative
  • Ryder
  • CHINO, CA OTHER
  • Position Description Immediately hiring a Permanent Full Time Warehouse Customer Service Representative to support our Facility at Ryder in Chino, California Hear from a Ryder Supply Chain Warehouse E...
  • 20 Days Ago

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Customer Service Representative/Receptionist
  • Terra Universal Inc
  • Fullerton, CA FULL_TIME
  • Terra Universal, a leading U.S. manufacturer of critical environment applications and distributor of lab equipment and analytical instrumentation, with over 45 years of design and fabrication experien...
  • 20 Days Ago

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0 Customer Service Representative jobs found in Anaheim, CA area

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Customer Service Representative
  • Morphius Corp
  • Brea, CA
  • EMPLOYMENT TYPE: FULL TIME JOB TYPE: Customer Service Representative SALARY RANGE: $45,000 - $75,000 Benefits: Medical a...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Kinetic Personnel Group
  • Santa Fe Springs, CA
  • Job Description Job Description Our client, a distributor of eco-friendly cosmetic products is immediately hiring for a ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Gellert Global Group
  • Carson, CA
  • **Position Summary:** The Customer Service Representative will provide service and support to customers, Sales represent...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • This Is Reno
  • Anaheim, CA
  • **Customer Service Representative** ** Los Angeles Metropolitan Area 4 weeks ago Be among the first 25 applicants** ** W...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Mesa Cold Storage
  • Fullerton, CA
  • Job Description Job Description Full time multi tasking position in fast paced 3PL cold storage warehouse. This position...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • iStaffing
  • Orange, CA
  • Job Description Job Description Case manufacturer in the city of Orange is in need of a customer service representative ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Saint-Gobain Corporation
  • Garden Grove, CA
  • **Customer Service Representative** ****Position Description**** **Job Summary** **Accountability Objective:** Daily exe...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative
  • Midway Car Rental
  • Los Angeles, CA
  • **Exact phrase**"word1 word2""Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Cust...
  • 3/26/2024 12:00:00 AM

Anaheim (/ˈænəhaɪm/) is a city in Orange County, California, part of the Los Angeles metropolitan area. As of the 2010 United States Census, the city had a population of 336,265, making it the most populous city in Orange County and the 10th-most populous city in California. Anaheim is the second-largest city in Orange County in terms of land area, and is known for being the home of the Disneyland Resort, the Anaheim Convention Center, and two major sports teams: the Anaheim Ducks ice hockey club and the Los Angeles Angels baseball team. Anaheim was founded by fifty German families in 1857 and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Representative jobs
$39,192 to $49,121
Anaheim, California area prices
were up 3.2% from a year ago

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Resolve problems regarding documentation issues and may assist in researching and resolving discrepancies.
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Schedules all appointments, including Psychiatric Evaluations, special population intakes and ongoing appointments.
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Customer Service Representative in Inglewood, CA
Gather customer information such as name, address and enter information into computer.
October 17, 2022