Job Title: Insurance Customer Service Representative
Location: Brooklyn, NY
Salary Range: $38K- $55K
Job Type: Full-Time On site
About Us:
We, at Insight Latent, are seeking a passionate Insurance Customer Service Representative for our valued client. Join our client’s dynamic team as we aim to elevate the customer experience in the insurance industry.
Responsibilities:
- Create policies, ensuring accuracy and compliance with industry regulations.
- Advise clients on coverage options and assist in converting quotes into new policies.
- Address and resolve billing inquiries, policy changes, and provide recommendations.
- Collaborate with team members to streamline processes and enhance customer satisfaction.
- Stay updated on industry trends, policies, and regulations to provide accurate information.
Qualifications:
- Previous experience in customer service, preferably in the insurance industry (willing to train the right candidate).
- Strong communication skills with the ability to explain complex insurance concepts in a clear and concise manner.
- Detail-oriented with a focus on accuracy in policy creation and documentation.
- Ability to adapt to changes in policies, procedures, and industry regulations.
- Proactive problem-solving skills to address client inquiries and concerns.
Requirements:
- High school diploma or equivalent; college degree is a plus.
- Proficiency in Microsoft Office Suite.
- Excellent organizational and time-management skills.
- Ability to work collaboratively in a team environment.
Benefits:
- Competitive salary within the range of$38K- $55K.
- Comprehensive training program.
- Opportunities for career growth and advancement.
If you are a customer-focused individual with a passion for providing excellent service, we invite you to join our client’s team. Apply now to embark on a rewarding career in insurance customer service!
Insight Latent is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Salary: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Professional development assistance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person