Customer Service Representative jobs in West Chester, PA

Soap Consultant

We’re on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. We handcraft each bar of soap in what we call our Soap Makery daily. This in-house base operation ensures that we know what exactly goes in to every product we offer. It’s a bit of a mad lab stocked with ingredients like gardenia petals, lemon zest, hemp seed oil, shea butter, charcoal and tea tree oil. Our products are free of artificial detergents, surfactants, dyes and other harsh chemicals. We are looking for individuals to join our Soap Consultant team where they will be responsible for inspiring, creating and individualizing each clients experience by recommending the appropriate products.

Responsibilities:

• Graciously welcome clients
• Educate clients to our products and processes
• Guide clients through their shopping and soap making experience
• Conduct all soap-making procedures and explain them to clients
• Learn and know all products and be able to recommend product that best fits the client’s needs
• Help conduct parties for adults and children
• Stock and maintain display areas
• Operate the POS system, process payments, package and gift-wrap products
• Ensure high levels of client satisfaction
• Follow all safety, sanitation, and cleanliness requirements

Qualifications:

• Friendly and outgoing personality
• Ability to problem solve
• Ability to communicate properly and professionally with team members and clients
• Ability to adapt and utilize resources in a fun and fast-paced environment
• Ability to deliver the highest level of client experience

Job Types: Full-time, Part-time

Pay: $13.75 - $15.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Flexible schedule
• On-the-job training
• Referral program

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Wilmington, DE 19808: Relocate before starting work (Required)

Work Location: In person