Customer Service Supervisor jobs in Appleton, WI

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Site Supervisor - Customer Service
  • GardaWorld Security Services U.S.
  • Neenah, WI FULL_TIME
  • :

    GardaWorld –
    Security Services

    Security Officer – Now Hiring!

    You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hiring!

    Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we’re the very best at what we do. Perhaps you are, too.

    In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We’re experts at protecting people and assets. We’re also growing everywhere and expanding in multiple locations. If you’re a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out – and thrive – here, too, as a SECURITY GUARD.

    At GardaWorld, we know your compensation is important so we provide competitive hourly starting rates for every market we’re in. We're growing our team here in NEENAH, WI:

    Compensation: $22 / Hour
    Shift: Monday through Friday 1st Shift 5 a.m. to 1 p.m. (Full time, 40 hours)

    About the job:
    • Excellent customer service is always your top priority.
    • You observe, survey the area and provide reporting on activity at your assigned location.
    • You provide rapid response in critical situations.
    • You’re good with reading and writing detailed reports.
    • You know when and how to enforce customer procedures, regulations and standards.

    Your background:
    • You have a high school education or equivalent (GED)
    • You’re able to ace (and pass) an extensive screening process
    • If you have Security, Military, Law Enforcement experience – even better!
    • You have a state license if required.
    • YOU MUST HAVE SECURITY EXPERIENCE
    • YOU MUST HAVE SUPERVISOR EXPERIENCE
    • YOU HAVE EXPERIENCE USING TECHNOLOGY

    If you want a real career opportunity where you’re part of a dynamic supportive team that’s dedicated to your success, check us out. We’re a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you’ll have plenty of room to grow - and that’s just for starters. Explore your future with us today.


    Work today, get paid today, with DailyPay!


    GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.


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    Wisconsin License # 16156-62
  • 17 Days Ago

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Supervisor, B2B Customer Service
  • kohler
  • Kohler, WI FULL_TIME
  • Location: Hybrid at Kohler, WI OpportunityUnder the direction of Manager, B2B Customer Service Operations, supervise all administrative functions and performance management of the assigned B2B Custome...
  • 9 Days Ago

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Airport Customer Service Supervisor - CWA
  • Unifi
  • Mosinee, WI FULL_TIME
  • Requirements and Description Essential Functions / Key Responsibilities Supervises and coordinates daily activities of employees to ensure safe and effective operations. Monitors and enforces safe wor...
  • 2 Days Ago

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Working Supervisor
  • Jack's Maintenance Service
  • Neenah, WI FULL_TIME
  • Job: Custodian/Janitor – Working SupervisorSite: Multiple Building Locations in the Fox Valley, Oshkosh and surrounding areasShift: 2nd flexibility to include extended hours based on the job and rotat...
  • 23 Days Ago

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Customer service
  • Maxion Research
  • Appleton, WI FULL_TIME
  • Attention Customer Service Personnel : Help Shape the Future of Products and Services! Do you thrive on helping others and have a knack for understanding their needs? Do you want to use your customer ...
  • 15 Days Ago

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Customer service
  • Flex-Staff, Inc.
  • Chilton, WI FULL_TIME
  • Are you an upbeat, energetic, and looking for variety in your job? If so, we are seeking someone to fill an Office Clerk role and would love to talk with you. Temp to Hire position for a highly respec...
  • 5 Days Ago

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0 Customer Service Supervisor jobs found in Appleton, WI area

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Customer Service Lead
  • Burlington Stores
  • Appleton, WI
  • Overview If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a...
  • 4/22/2024 12:00:00 AM

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Customer Service Advisor - Grand Chute WI - Jiffy Lube Multicare
  • Stonebriar Auto Services LLC
  • Appleton, WI
  • We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Adviso...
  • 4/22/2024 12:00:00 AM

A
Customer Service Associate (Part-Time, Full-Time)
  • Ace Hardware
  • Appleton, WI
  • Ace Hardware offers not just a job, but a meaningful and rewarding career As a Customer Service Associate you will: Tact...
  • 4/22/2024 12:00:00 AM

A
Customer Service Associate (Part-Time, Full-Time)
  • Ace Hardware
  • Neenah, WI
  • Ace Hardware offers not just a job, but a meaningful and rewarding career As a Customer Service Associate you will: Tact...
  • 4/22/2024 12:00:00 AM

A
Customer Service Associate (Part-Time, Full-Time)
  • Ace Hardware
  • De Pere, WI
  • Ace Hardware offers not just a job, but a meaningful and rewarding career As a Customer Service Associate you will: Tact...
  • 4/22/2024 12:00:00 AM

A
Customer Service Associate (Part-Time, Full-Time)
  • Ace Hardware
  • Fond Du Lac, WI
  • Ace Hardware offers not just a job, but a meaningful and rewarding career As a Customer Service Associate you will: Tact...
  • 4/22/2024 12:00:00 AM

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Customer Service Associate
  • Bergstrom Corp
  • Neenah, WI
  • ** Customer Service Associate** **Job Category****:** Administrative **Requisition Number****:** CUSTO04171 Showing 1 lo...
  • 4/21/2024 12:00:00 AM

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Customer Service Associate
  • Wisconsin Auto Title Loans, Inc.
  • Fond Du Lac, WI
  • **Customer Service Associate** at Wisconsin Auto Title Loans, Inc Fond du Lac, WI **Customer Service Associate:** The ro...
  • 4/21/2024 12:00:00 AM

Appleton is a city in Outagamie (mostly), Calumet, and Winnebago counties in the U.S. state of Wisconsin. One of the Fox Cities, it is situated on the Fox River, 30 miles (48 km) southwest of Green Bay and 100 miles (160 km) north of Milwaukee. Appleton is the county seat of Outagamie County. The population was 72,623 at the 2010 census. Of this, 60,045 were in Outagamie County, 11,088 in Calumet County, and 1,490 in Winnebago County. Appleton is the principal city of the Appleton, Wisconsin Metropolitan Statistical Area, which is included in the Appleton-Oshkosh-Neenah, Wisconsin Combined Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$67,699 to $90,456
Appleton, Wisconsin area prices
were up 1.3% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020