Customer Service Supervisor jobs in Baton Rouge, LA

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Customer Service Supervisor
  • Radiant Group
  • Morgan, LA CONTRACTOR
  • Job Title: Administrative Associate

    Location: Morgan City LA

    Duration:12 months

    Description:

    Job Description:

    Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Performs activities under a moderate degree of supervision.

    Key Responsibilities: Assist/Supports Service Supervisor in maintaining records and tracking parts and services. Provides administrative support by conducting research, preparing statistical reports and addressing routine information requests.

    Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.

    Assists with data collection, data entry and report generation on various departmental related activities.

    Assists with associate functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.

    Responds to, or redirects, routine inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately.

    Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees. Documents and maintains departmental policies and procedures.

    Participates as a team member on departmental related business improvement assignments and projects as needed. Performs other routine administrative activities as needed per the established procedures of the organization and/or department.

    Preferred Qualifications

    Experience with Parts and Service is preferred but not required.

    Work Experience with Microsoft Office, Outlook, Excel and related programs.

    Working Conditions

    High paced work environment

    Mainly office work with occasional warehouse support with organization of warranty parts.

    8-5 Monday - Friday with occasional overtime.

    Office located in Morgan City, LA

    Job Type: Contract

    Pay: $28.92 per hour

    Schedule:

    • 8 hour shift

    Experience:

    • warehouse support: 3 years (Required)
    • Assist/Supports Service Supervisor: 3 years (Required)
    • Parts and Service: 1 year (Required)

    Ability to Relocate:

    • Morgan City, LA 70380: Relocate before starting work (Required)

    Work Location: In person

  • Just Posted

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Customer Service Supervisor
  • Ollie's Bargain Outlet
  • Baton Rouge, LA FULL_TIME
  • Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and...
  • 24 Days Ago

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Airport Customer Service Supervisor - BTR
  • Unifi Aviation, LLC
  • Baton Rouge, LA FULL_TIME
  • Responsibilities Loads, unloads, services, guides, and directs customer aircraft. Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. Lifts, loads/u...
  • 7 Days Ago

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Installation supervisor
  • Cooper Septic Service
  • Hammond, LA FULL_TIME
  • Cooper Septic Service is currently hiring for a full-time Entry Level Septic System Installation Supervisor to provide exceptional customer service while coordinating and executing septic system insta...
  • Just Posted

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Field Supervisor
  • Hoist & Crane Service Group
  • Baton Rouge, LA FULL_TIME
  • Hoist & Crane Service Group is seeking a Site Coordinator!This person will be responsible for the overall progress of customer location job activities on day to day basis. Ensure equipment, material, ...
  • 30 Days Ago

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Chemical Plant Supervisor
  • Petroleum Service Corporation
  • Baton Rouge, LA FULL_TIME
  • Chemical Plant SupervisorChemical Plant SupervisorSummaryTitle:Chemical Plant SupervisorID:24046536314State:LACity:Baton RougeWorker Category:FTRG-Full-Time RegularDescriptionChemical Plant Supervisor...
  • 13 Days Ago

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0 Customer Service Supervisor jobs found in Baton Rouge, LA area

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Community Outreach & Customer Service Associate
  • LMI Baton Rouge
  • Baton Rouge, LA
  • We are in search of a dedicated, enthusiastic, and results-oriented professional to join our team as a Community Outreac...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Baton Rouge Water Company
  • Baton Rouge, LA
  • Job Description Job Description Baton Rouge Water Company is searching for an experienced Customer Service Representativ...
  • 4/25/2024 12:00:00 AM

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Client Services Associate
  • Veritext Legal Solutions
  • Baton Rouge, LA
  • Job Description Job Description Veritext is the global leader in legal litigation and deposition solutions providing the...
  • 4/24/2024 12:00:00 AM

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Customer Service Coordinator
  • Ryder System
  • Baton Rouge, LA
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/24/2024 12:00:00 AM

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Customer Service Associate
  • Raising Cane's
  • Baton Rouge, LA
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $10 - 12 / hour As an importa...
  • 4/22/2024 12:00:00 AM

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Customer Service Associate
  • Southeastern Grocers
  • Baton Rouge, LA
  • The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly cu...
  • 4/22/2024 12:00:00 AM

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Customer Service Advisor
  • Pep Boys Inc
  • Baton Rouge, LA
  • **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 113277 **Category:** Stores **Positio...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • Sparkhound, Inc.
  • Baton Rouge, LA
  • ** Customer Service Representative** **Job Category****:** Call Center **Requisition Number****:** CUSTO01225 Showing 1 ...
  • 4/21/2024 12:00:00 AM

Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$66,371 to $88,682
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020