Customer Service Supervisor jobs in Biloxi, MS
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
Customer Service Consultant
- Caliber Holdings LLC
-
Biloxi, MS
FULL_TIME
- Service Center Biloxi JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards. WHATS IN IT FOR ME? Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay – Paid weekly and eligible for overtime Paid Vacation & Holidays – Can begin accruing day 1 Career growth opportunities – we promote from within! A career for life: You’ll gain hands-on experience within a production shop. REQUIREMENTS: 2 years of customer facing experience; sales experience a plus Must have a valid driver’s license and be eligible for coverage under our company insurance policy Must be able to pass all pre-employment screenings including background and MVR checks ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions – written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly “World Class” customer service to internal and external customers Caliber is an Equal Opportunity Employer About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states, Caliber Auto Care for mechanical repair and quick oil change services and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500 employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.
- 1 Day Ago
Customer Service Advisor
- Auto Plus
-
Biloxi, MS
FULL_TIME
- Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the servi...
- 2 Days Ago
Customer Service Associate - Temporary
- Walgreens Boots Alliance
-
DIBERVILLE, MS
TEMPORARY
- Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Custom...
- 4 Days Ago
Customer Service Associate
- Walgreens Boots Alliance
-
DIBERVILLE, MS
PART_TIME
- Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Custom...
- 5 Days Ago
Pharmacy Customer Service Associate
- Walgreens Boots Alliance
-
OCEAN SPRINGS, MS
PART_TIME
- Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In acc...
- 6 Days Ago
Graphic Designer/Customer Service
- PDQ Printing
-
Biloxi, MS
FULL_TIME
- Small, but very busy digital printing and sign company looking for a full time employee with strong graphics experience . MUST be quick multi-tasker capable of working in a fast-paced and deadline dri...
- 8 Days Ago
Filters
- Current Active Filter
- Biloxi, MS
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Service Supervisor jobs found in Biloxi, MS area
Customer Service Attendant
- Mammoth Holdings LLC
-
Gulfport, MS
- Job Type Part-time Description Car Wash Attendant Attention all car enthusiasts and clean freaks! We are currently seeki...
- 4/19/2024 12:00:00 AM
At Home Customer Service
- Carmax
-
Gulfport, MS
- Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Acme Brick Company
-
Gulfport, MS
- **Customer Service Representative** City **Gulfport** State/Territory **US-MS** Employment Type **Full time** **Join the...
- 4/18/2024 12:00:00 AM
Sales & Customer Service Associate Full-Time
- Massage Envy
-
Gulfport, MS
- Overview: Where Better Careers Begin Massage Envy Gulfport- 15256 Crossroads Parkway Gulfport, MS 39503 Do you have a pa...
- 4/17/2024 12:00:00 AM
County Meter Reader
- Meter Reader
-
Diberville, MS
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 4/17/2024 12:00:00 AM
Customer Service Advisor
- Pep Boys Inc
-
Biloxi, MS
- **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 113291 **Category:** Stores **Positio...
- 4/16/2024 12:00:00 AM
Customer Service Associate
- Raising Cane's Chicken Fingers
-
Gulfport, MS
- **Customer Service Associate** Gulfport, Mississippi **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life In...
- 4/16/2024 12:00:00 AM
At Home Customer Service
- Carmax
-
Biloxi, MS
- Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
- 4/15/2024 12:00:00 AM
About Biloxi, Mississippi
Biloxi (/bɪˈlʌksi/ bi-LUK-see) is a city and one of two county seats of Harrison County, Mississippi, United States (the other seat being the adjoining city of Gulfport). The 2010 United States Census recorded the population as 44,054, and in 2016 the estimated population was 45,975. The area was first settled by French colonists.
The city is part of the Gulfport–Biloxi metropolitan area and the Gulfport-Biloxi-Pascagoula, MS Combined Statistical Area. Pre-Katrina, Biloxi was the third-largest city in Mississippi, behind Jackson and Gulfport. Due to the widespread destruction and flooding, man...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$61,900 to $82,708
Biloxi, Mississippi area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Customer Service Supervisor do?
Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020