Customer Service Supervisor jobs in Detroit, MI

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 5 Days Ago

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI! REQUIREMENTS : No experience required. We are ready to train! Must have a high school diploma or equivalent. Be ...
  • 5 Days Ago

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Customer service supervisor
  • TJ Maxx
  • Fort Gratiot, MI FULL_TIME
  • JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off t...
  • Just Posted

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Retail Customer Service Supervisor
  • TJ Maxx
  • Fort Gratiot, MI FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • Just Posted

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Customer service supervisor
  • TJX Companies, Inc.
  • Fort Gratiot, MI FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • Just Posted

T
Retail Customer Service Supervisor
  • TJX Companies
  • Fort Gratiot, MI FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • Just Posted

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0 Customer Service Supervisor jobs found in Detroit, MI area

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Customer Service Associate
  • Boundless Promotions
  • Hamtramck, MI
  • Job Description Job Description We are on the search for hard-working individuals that are looking for a great entry-lev...
  • 4/23/2024 12:00:00 AM

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Customer Service Advisor (Taylor, MI)
  • EW Grobbel
  • Taylor, MI
  • Job Description Job Description Customer Service Advisor (Taylor, MI) 6:00 AM – 2:30 PM, Weekdays $23.00 - $28.00 At EW ...
  • 4/23/2024 12:00:00 AM

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Sales & Customer Service Associate
  • Massage Envy
  • Birmingham, MI
  • Overview: Where Better Careers Begin! Massage Envy Birmingham. 34256 Woodward Ave. Birmingham, MI 48009 Do you have a pa...
  • 4/23/2024 12:00:00 AM

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Customer Service Associate
  • Boundless Promotions
  • Hamtramck, MI
  • We are on the search for hard-working individuals that are looking for a great entry-level Customer Service Associate po...
  • 4/22/2024 12:00:00 AM

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Customer Service Associate
  • Value City Furniture
  • Clinton Township, MI
  • At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark ...
  • 4/20/2024 12:00:00 AM

T
Client Service Associate
  • TalentWealth
  • Northville, MI
  • TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. An in...
  • 4/20/2024 12:00:00 AM

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Automotive Customer Service Advisor
  • Pep Boys Inc
  • Novi, MI
  • **** **Automotive Customer Service Advisor** **Automotive Customer Service Advisor** **Requisition ID:** 115977 **Catego...
  • 4/19/2024 12:00:00 AM

H
Customer Service Associate
  • Hertz
  • Detroit, MI
  • Job Description Wage: $16 per hour, paid weekly Location: 289 Lucas Dr, Detroit, MI 48242 (DTW Airport in Romulus) Type:...
  • 4/19/2024 12:00:00 AM

Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$70,424 to $94,096
Detroit, Michigan area prices
were up 1.2% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020