Customer Service Supervisor jobs in Killeen, TX
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
- Sprinkles on Top Ice Cream Shop
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Harker Heights, TX
FULL_TIME
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Sprinkles on Top Ice Cream Shop is looking for part time candidates to join our team. We are a small, locally owned creamery located in Harker Heights. We make all of our own ice cream and have proudly served our community since 2019.
We are looking for a mature individual with great customer service and leadership potential with availability as early as 10am. Our ideal candidate is friendly, honest, self-driven, engaged, and a team player.
This is a part-time position with opportunities to promote into leadership roles in our company.
This job accepts tips.
Responsibilities-
*Greet customers *Provide exceptional customer service *Be knowledgeable about our menu and in-house made ice cream *Answer any questions the customers may have *Quickly prepare orders *Keep a clean work area
Qualifications-
*Must be able to take direction *Responsible ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Must have reliable transportation
We are looking forward to hearing from you.Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Sprinkles on Top Ice Cream Shop: Sprinkles on Top Ice Cream Shop is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools. - 1 Month Ago
- Uptown Liquor
-
Copperas Cove, TX
PART_TIME,FULL_TIME
- Looking for an energetic person with a good customer service. Need to stock shelves and help customers. Experience in liquor sales is a plus. Serious enquirers only please text to 512-775-4191 or emai...
- 9 Days Ago
- Anomaly Squared
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Killeen, TX
FULL_TIME
- Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovat...
- 10 Days Ago
- Everyone Can Dance
-
Harker Heights, TX
FULL_TIME
- Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledg...
- 11 Days Ago
- Ace Cash Express
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Killeen, TX
FULL_TIME
- WHY ACE? You build connections with customers, whether they visit our store one time or for several years to come. Instantly make a difference in someone’s life through one interaction by listening to...
- 11 Days Ago
- Pizza Hut - APP/HOT
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Copperas Cove, TX
FULL_TIME
- Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're a...
- 12 Days Ago
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0 Customer Service Supervisor jobs found in Killeen, TX area
- BPS Direct, LLC
-
Round Rock, TX
- The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with...
- 4/18/2024 12:00:00 AM
- Rollins, Inc.
-
Killeen, TX
- ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO025178 Showing ...
- 4/17/2024 12:00:00 AM
- Raising Cane's Chicken Fingers
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Georgetown, TX
- **Customer Service Associate** Georgetown, Texas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insura...
- 4/16/2024 12:00:00 AM
- Checkngo
-
Temple, TX
- Customer Service Representative 6759 page is loaded **Customer Service Representative 6759** **Customer Service Represen...
- 4/16/2024 12:00:00 AM
- Meter Reader
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Hewitt, TX
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 4/15/2024 12:00:00 AM
- Maxion Research
-
Belton, TX
- Attention Customer Service Personnel: Help Shape the Future of Products and Services! Do you thrive on helping others an...
- 4/15/2024 12:00:00 AM
- Meter Reader
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Killeen, TX
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 4/14/2024 12:00:00 AM
- Walmart
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Killeen, TX
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
About Killeen, Texas
were up 1.2% from a year ago