Customer Service Supervisor jobs in Loveland, CO

Our culture is made up of highly motivated professionals striving for excellence in every office, board room and job site. Our professionals are collaborative individuals who pursue career growth with distinction and are willing to work for it. They understand the pivotal role they play in keeping every professional safe, forge trust by listening to one another, learn from every action large and small, and engage fully in their work to support every aspect of the organization.

Reporting to the Site Manager, the Coiled Tubing Service Supervisor is responsible for the safe and efficient execution of various coiled tubing operations to meet client’s needs. This position will also be responsible for leading, coaching, directing, and organizing the crew and may provide backup to Site Manager as required.

• Plans and performs necessary calculations for the job at the well site as needed.
• Communicates effectively with management, field coordinators, clients and crews in the planning, coordination and execution of STEP Energy Services operations.
• Reviews treatment programs to ensure they include the proper function, are error free and are within the capability of the crew and equipment.
• Coordinate activities of coiled tubing operators during equipment rig up and rig down on location.
• Performs pre-job activities prior to leaving the shop or location to ensure the following:
• Proper equipment for the job type (wellhead connections, BOPs, injector capabilities, pipe size, etc).
• Required permits are obtained prior to travel.
• Required pre-trips are complete.
• Documentation is available for compliance with the Department of Transportation regulations, company specific authorizations, etc.
• Crew members have proper PPE and safety certifications.
• MSDS Binders and SOP Manuals are updated and available on site.
• Meets the Well Site Supervisor and follows up with crews regarding lease conditions prior to moving equipment onto or off locations.
• Spots all equipment in accordance to government regulations and on the advice of the Well Site Supervisor.
• Supervises and assists in the rig up of the coiled tubing unit, crane, nitrogen and fluid pumping equipment.
• Directly supervises pressure testing and function testing of the BOP system.
• Conducts pre-job and hazard assessments with all personnel on location and assigns duties to personnel regarding operations.
• Completes all paperwork in a professional manner and has all required paperwork signed by the Well Site Supervisor as per the clients and STEP Energy Services procedures.
• Ensures all Workplace Safety, OHA, and HSE policies and regulations are adhered to all times.
• Conveys all safety concerns and procedures to clients and STEP professionals, and other services on location.
• Assists in the development of all coil personnel and provides guidance, leadership and discipline to all employees under the direction of the Site Manager.

WE OFFER:

Benefits: Robust benefits package that includes:

• Medical
• Dental
• Vision
• Company-paid short-term disability
• Company-paid Life and AD&D.
• Voluntary life/AD&D
• Long Term disability
• Accident coverage
• Critical illness
• 401k with company match
• Vacation and paid sick time

QUALIFICATIONS:

• Minimum three to four years’ experience in the coil operations preferred with relevant driving experience.

• Certifications – H2S Alive, Standard Level First Aid, CPR, Hours of Service with Fatigue Management, fit testing, Fall Protection, Confined Space Entry, Detection of Flammable Substances, Defensive Driving, Well Control – CT Supervisory level, Safeland, Hazwoper, Forklift, Manlift.

• Class A CDL driver’s license along with a driver evaluation. Hazmat and tanker endorsement.
• Working knowledge of Microsoft Excel and Outlook to enable competency in all aspects of day to day operations involving spreadsheets and daily communication.

Safety Focus: Safety is one of our core values and is our first priority, both in and out of the field. Our primary goal is to successfully deliver results without compromising the safety of our professionals.