Customer Service Supervisor jobs in New York
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
DataCenter Manager
- IT Customer Service - POST
-
Monroe, NY
CONTRACTOR
-
Job Description: Data Center Manager
Location: Monroe, NY
Job Summary:
- Oversee full rack and stack operations, including the installation and configuration of servers and infrastructure within the data center environment.
- Manage the onboarding process for new servers and infrastructure components, ensuring efficient deployment and integration into existing systems.
- Coordinate power management activities within the data center, including capacity planning, monitoring, and optimization to maintain reliable operations.
- Implement and enforce best practices for data center operations, ensuring compliance with industry standards and regulations.
- Develop and maintain documentation for all data center processes, procedures, and configurations to facilitate efficient management and troubleshooting.
- Collaborate with cross-functional teams to support the design, implementation, and maintenance of data center infrastructure solutions.
- Monitor and analyze data center performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency and reliability.
- Lead and mentor data center staff, providing guidance and support to ensure the successful execution of operational tasks and projects.
Job Type: Contract
Salary: $60.00 - $65.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Experience level:
- 10 years
Schedule:
- 8 hour shift
Experience:
- DataCenter Operations: 5 years (Required)
- IT infrastructure: 5 years (Required)
Ability to Relocate:
- Monroe, NY 10950: Relocate before starting work (Required)
Work Location: In person
- 30 Days Ago
Appliance Service Technician
- Clarke Customer Care
-
Rensselaer, NY
FULL_TIME
- Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? I...
- 26 Days Ago
Retail Customer Service Supervisor
- TJX Companies
-
Buffalo, NY
PART_TIME
- Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
- 13 Days Ago
Airport Customer Service Supervisor
- Talent Acquisition Team at GAT
-
Albany, NY
FULL_TIME
- GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
- 19 Days Ago
Customer Service Supervisor
- NYC Careers
-
New York, NY
FULL_TIME
- Customer Service Supervisor Apply Customer Service Supervisor Agency: DEPT OF HEALTH/MENTAL HYGIENE Posted on: 02/02/2024 Job type: Full-time Location NYC-ALL BOROS Title Classification: Exam may be r...
- 19 Days Ago
Customer Service Supervisor (4)
- Ridgewood Savings Bank
-
Elmhurst, NY
FULL_TIME
- Estimated 2024 starting salary is $872-$1,089 per week. Education & Experience Requirements: High school diploma or G.E.D. equivalent. Experience as a Control Teller or Customer Service Representative...
- 1 Day Ago
Customer Service Supervisor jobs at Popular Companies
Customer Service Supervisor
- Unifi Aviation, LLC
-
Jacksonville, FL
- Essential Functions / Key Responsibilities Supervises and coordinates daily activities of employees to ensure safe and e...
- 4/22/2024 12:00:00 AM
Customer Service Supervisor - ABQ
- Unifi Aviation, LLC
-
Albuquerque, NM
- Essential Functions / Key Responsibilities Supervises and coordinates daily activities of employees to ensure safe and e...
- 4/22/2024 12:00:00 AM
Customer Service Supervisor - SAT Viva
- Unifi Aviation, LLC
-
San Antonio, TX
- Essential Functions / Key Responsibilities 1. Supervises and coordinates daily activities of employees to ensure safe an...
- 4/21/2024 12:00:00 AM
Customer Service Supervisor
- Floor & Decor
-
- ** Customer Service Supervisor** * Oak Ridge North, Texas, 77386 PURPOSE This position is responsible for the creative w...
- 4/21/2024 12:00:00 AM
Customer Service Supervisor - SGF
- Unifi Aviation, LLC
-
Missouri, MO
- The Unifi Customer Service Supervisor is responsible for supervising employees to their assigned shifts to ensure the da...
- 4/20/2024 12:00:00 AM
Customer Service Supervisor
- Sonora Quest
-
Phoenix, AZ
- Primary City/State: Phoenix, Arizona Department Name: Billing-Ref Lab Work Shift: Day Job Category: Revenue Cycle Your p...
- 4/9/2024 12:00:00 AM
Customer Service Supervisor
- Abbott Laboratories
-
Gainesville, FL
- Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
- 4/4/2024 12:00:00 AM
Retail Customer Service Supervisor
- PetSmart
-
Naperville, IL
- PetSmart does Anything for Pets and Everything for You –JOIN OUR TEAM! Retail Customer Service Supervisor About Life at ...
- 3/4/2024 12:00:00 AM
About New York
New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States.
New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean.
In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$74,476 to $99,510
Most Popular Cities in New York for Customer Service Supervisor Jobs
What does a Customer Service Supervisor do?
Customer Service Supervisor in Grand Forks, ND
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Let's find out what skills a Customer Service Supervisor actually needs in order to be successful in the workplace.
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Customer Service Supervisor in Petersburg, VA
Supervisors are sometimes responsible for staffing levels and may be involved in the recruiting and interviewing of customer service team members.
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