Customer Service Supervisor jobs in Nassau, NY

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Appliance Service Technician
  • Clarke Customer Care
  • Rensselaer, NY FULL_TIME
  • Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? If you’re confident, good with people, and like solving problems, we have the career for you.

    We are an established, professional company and offer full benefits:

    • Family medical insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Paid time off and paid holidays
    • Matching 401K
    • Access to unlimited overtime
    • Bonus opportunities
    • Career path
    • Paid training
    • Potential tuition reimbursement
    • Smart phone
    • Dispatch from your home with company vehicle

    Candidates must:

    • Embrace our core values of Leadership, Cohesion and Consistency
    • Possess a great attitude and professional appearance
    • Want to work in an environment that recognizes and rewards potential
    • Enjoy the customer service side of the job to earn the trust and goodwill of sophisticated clientele
    • Have a strong work ethic and be driven to deliver exceptional service experiences
    • Possess strong interpersonal and communication skills
    • Be tech-savvy, as more and more of our work involves computers
    • Be detail-oriented, able to follow specific process steps to ensure quality workmanship, and write accurate service notes
    • Be a self-starter who is always willing to become an even better technician
    • Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs
    • Have relevant experience or be willing to receive training
    • Pass a full background and drug screen

    The Appliance Service Technician role is a full-time position, Monday through Friday, plus one half-day Saturday a month.

  • 17 Days Ago

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Airport Customer Service Supervisor
  • Talent Acquisition Team at GAT
  • Albany, NY FULL_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
  • 11 Days Ago

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Retail Customer Service Lead - (Supervisor)
  • Ocean State Job Lot
  • Valatie, NY FULL_TIME
  • Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! Compensation range: $19-$23.75 POSITION SUMMARY: The Customer Serv...
  • 1 Month Ago

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Retail Customer Service Lead - (Supervisor)
  • Ocean State
  • Valatie, NY FULL_TIME
  • Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! Compensation range: $19-$23.75 POSITION SUMMARY: The Customer Serv...
  • 1 Month Ago

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Test Center Supervisor
  • Civil Service, Department of
  • Albany, NY FULL_TIME
  • Possession of a High School Diploma or GED.Two years of customer service work experience and one year of supervisory experience. Ability to work with a diverse population in a calm and courteous manne...
  • 14 Days Ago

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Service Desk Supervisor
  • Nixon Peabody LLP
  • Albany, NY FULL_TIME
  • This position is one of a team of Supervisors for the Service Desk, a 24/7 internal IT support system. Each Supervisor directly manages a group of Service Desk Specialists and is also responsible for ...
  • 11 Days Ago

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0 Customer Service Supervisor jobs found in Nassau, NY area

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County Meter Reader
  • Meter Reader
  • Watervliet, NY
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/18/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Albany, NY
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/18/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Troy, NY
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/17/2024 12:00:00 AM

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Sales and Customer Service Associate
  • American CV LLC
  • Ballston Spa, NY
  • Job Description Job Description Small business specializing in ATV/UTV/SXS parts is looking to expand our team! Great pl...
  • 3/16/2024 12:00:00 AM

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Retail Customer Service Associate
  • FedEx Office
  • Saratoga Springs, NY
  • POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing ...
  • 3/16/2024 12:00:00 AM

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Retail Customer Service Associate
  • FedEx
  • Saratoga Springs, NY
  • RC430022516 Retail Customer Service Associate 21 Congress StSaratoga SpringsNew York12866-4100 FXO: Individual Contribut...
  • 3/14/2024 12:00:00 AM

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Work From Home - Customer Service Associate
  • Careerbuilder
  • Schenectady, NY
  • Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promot...
  • 3/14/2024 12:00:00 AM

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Work From Home - Customer Service Associate
  • Careerbuilder
  • Pittsfield, MA
  • Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promot...
  • 3/14/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$76,604 to $102,353
Nassau, New York area prices
were up 1.5% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020