Customer Service Supervisor jobs in Orange, CA

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Commercial Insurance - Customer Service Representative (CSR)
  • Customer Service Representative (CSR) - Whiteboard Risk & Insurance Solutions
  • Irvine, CA FULL_TIME
  • We are looking for a licensed Commercial Customer Service Representative to join our insurance agency's customer service Solutions team! As the CSR of our Solutions team you'll be responsible for handling day to day service needs of our clients that need a licensed and knowledgeable representative. You will work directly with our Account Executives to support our clients with their audits, claims, mid-term policy changes, and similar policy servicing needs.

    Our team is all about utilizing everyone's expertise properly so we can provide the best service possible to our clients. Our Account Executives aim to provide white glove service to our clients so our CSR supports them in their tasks and provides a licensed rep's expertise to our assistants in the Solutions team.

  • 9 Days Ago

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Supervisor, Customer Service (Call Center)
  • CalOptima
  • Orange, CA FULL_TIME
  • Supervisor, Customer Service (Call Center) Job Description Department(s): Customer Service Reports to: Manager, Customer Service FLSA status: Non-Exempt Salary Grade: I - $29.33 - $47.65 ($61,000 - $9...
  • 10 Days Ago

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Customer Service Representative
  • Stations Service, Inc.
  • Point, CA FULL_TIME
  • BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable f...
  • Just Posted

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Retail Store Customer Service Supervisor - Laguana Hills
  • Ashley Furniture
  • Laguna Hills, CA FULL_TIME
  • Description Summary: The Retail Office Supervisor is responsible for building and maintaining the customer relationships that are the foundation of the company’s retail success. This position develops...
  • Just Posted

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Customer Service Representative - Irvine, CA
  • Greenstar/RighTime Home Service
  • Irvine, CA FULL_TIME
  • Company NameGreenstar/RighTime Home Service Overview Greenstar/RighTime Home Services, a subsidiary of ARS/Rescue Rooter is one of the fastest growing companies in North America, providing heating and...
  • 3 Days Ago

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Social Media Marketing / Customer Service
  • V-Trust Inspection Service Group
  • Irvine, CA FULL_TIME
  • Irvine Branch, CA Hours 9 a.m. to 5 p.m. Monday – Friday $20- per hour Commission pay, From $39,000 to $75,000 per year Job Responsibilities · Developing, implementing, and optimizing social media str...
  • 3 Days Ago

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0 Customer Service Supervisor jobs found in Orange, CA area

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Customer Service Supervisor
  • Vertilux
  • Santa Fe Springs, CA
  • Job Description Job Description General Objective The key purpose of this position is to supervise and perform Customer ...
  • 3/19/2024 12:00:00 AM

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Customer Service Supervisor
  • Petkit Smart Technology Limited
  • Walnut, CA
  • Job Description Job Description Key Responsibilities: Supervise and mentor a team of customer service representatives. O...
  • 3/19/2024 12:00:00 AM

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Remote Customer Service Advisor
  • Confidential
  • Hawaiian Gardens, CA
  • Job Title: Remote Customer Service Advisor Location: Remote Job Type: Full-time Salary Range: $75,449 - $93,455 Introduc...
  • 3/19/2024 12:00:00 AM

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Remote Customer Service Advisor
  • Confidential
  • Long Beach, CA
  • Job Title: Remote Customer Service Advisor Location: Remote Job Type: Full-time Salary Range: $75,449 - $93,455 Introduc...
  • 3/19/2024 12:00:00 AM

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Customer Service Specialist
  • The Judge Group
  • Ontario, CA
  • Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed fr...
  • 3/18/2024 12:00:00 AM

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Customer Service Advisor
  • Pep Boys Inc
  • Burbank, CA
  • **** **Customer Service Advisor** **Customer Service Advisor** **Job ID:** 5000786151306 **Category:** Service Desk **Po...
  • 3/18/2024 12:00:00 AM

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Customer Service Advisor
  • Pep Boys Inc
  • Pomona, CA
  • **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 112483 **Category:** Service Desk **P...
  • 3/17/2024 12:00:00 AM

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Customer Service Advisor
  • LH Global Consulting
  • Cypress, CA
  • Job Description Job Description We are seeking a Customer Service Advisor to join our team! You will be responsible for ...
  • 3/15/2024 12:00:00 AM

Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014. The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$77,698 to $103,815
Orange, California area prices
were up 3.0% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020