Customer Service Supervisor jobs in Richland, WA

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

P
And customer service
  • Pizza Hut
  • Grandview, WA FULL_TIME
  • There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple...

    But the truth is, great pizza is made by great people.

    So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We need people like YOU to make it - and we don't just mean that you make the pizza.

    What we mean is you make Pizza Hut, Pizza Hut!

    You make it fun. You make it fresh. And sometimes, you make it weird! In a "you only understand if you were there" type of way.

    But most importantly, you make us the kind of place that we're proud to show up to every day. And that's not something we take lightly! It's why we offer flexible schedules, ample opportunities for growth, a vibrant community, and a place that celebrates each and every part of YOU.

    Turns out, the people are the most important part of the pie. At Pizza Hut, whatever makes you, you - makes us, US!

    So, you do you! Let's celebrate it!

    • Competitive wages
    • Tips received from customers
    • Mileage and cell phone data reimbursement if you're delivering to customers
    • Next Day Pay" earned wage access - Don't wait for payday! Withdraw up to 40% of your earned wages the day after you've worked!
    • 401(k) program with Company match (after 1 year of service)
    • Employee meals and discounts - save on your favorite pizza and wings!
    • Pizza Hut Perks Program - savings on everyday purchases, including up to 23% off your monthly cell phone bill with AT&T!
    • Earn your GED for FREE through our GEDWorks program
    • Reduced-cost college tuition with Colorado Technical University (CTU) through our Life Unboxed EDU program
    • Employee Assistance Program - receive 3 FREE telephonic consultations for whatever life throws your way. Need financial advice?

    Struggling with your mental health? Coping with grief? We've got you covered!

    If you hit full-time status (30 hours average) over the course of a year, you become eligible for our full benefits package, including :

    • Medical, dental, and vision insurance
    • Disability Insurance
    • Life insurance
    • Accident and Critical Illness insurance
    • Accidental Death and Dismemberment Insurance
    • Telemedicine
    • And additional supplemental insurance coverage

    Need some time away from work to rest, recover, and recharge? Pizza Hut's got you covered!

    • Sick time accrual for all team members (PTO if you're located in Nevada)
    • 1-week vacation if you're a Full time Shift Manager (equivalent to your average weekly hours after 1 year of service)
    • 2-weeks vacation if you're an Assistant or General Manager - this amount goes up based on your tenure with the Company!

    So what would make us a good match? The good news is that your training will teach you everything you need to know to succeed on the job.

    But there are a few skills you should have from the get-go :

    • You're a fun and friendly person who values customers and takes absolute pride in everything you do.
    • Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
    • You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
    • And you're at least 16 years old - 18 with 2 years driving experience if you want to be a driver, along with a good driving record.
    • Looking for something in management? You must be at least 18, be able to pass the Company background check, and having some prior management experience is a plus.
    • Since you'll be working with food, a valid food-handler's card will be required.

    Keep in mind, this is just basic information. You'll find out more after you apply and chat with a manager!

    Last updated : 2024-04-04

  • 14 Days Ago

P
And customer service
  • Pizza Hut
  • Richland, WA FULL_TIME
  • There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great pizza i...
  • 15 Days Ago

A
Customer service
  • American Red Cross
  • Richland, WA FULL_TIME
  • Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red ...
  • 22 Days Ago

V
Customer Service Representative
  • VCA
  • Richland, WA FULL_TIME
  • Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priori...
  • 1 Day Ago

G
Server and Customer Service
  • GEORGE WASHINGTON WAY,,RICHLAND,WA
  • Richland, WA FULL_TIME
  • There are those who believe it’s the cheese that makes a great pizza. And others who swear it’s the sauce. Some say it’s the toppings, or the crust, or the pineapple… But the truth is, great pizza is ...
  • 4 Days Ago

W
Server and Customer Service
  • W 2ND ST,,GRANDVIEW,WA
  • Grandview, WA FULL_TIME
  • There are those who believe it’s the cheese that makes a great pizza. And others who swear it’s the sauce. Some say it’s the toppings, or the crust, or the pineapple… But the truth is, great pizza is ...
  • 5 Days Ago

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0 Customer Service Supervisor jobs found in Richland, WA area

C
At Home Customer Service
  • Carmax
  • West Richland, WA
  • Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
  • 4/19/2024 12:00:00 AM

W
Customer Service Representative
  • Walmart
  • West Richland, WA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

W
Customer Service Representative
  • Walmart
  • Richland, WA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM

C
Lead Customer Service Representative
  • careermount.com
  • Richland, WA
  • Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 **Lead Customer Service Representative** We want you ...
  • 4/19/2024 12:00:00 AM

C
At Home Customer Service
  • Carmax
  • Pasco, WA
  • Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
  • 4/19/2024 12:00:00 AM

H
Customer Service Representative - Work From Home>
  • Healthon
  • Hermiston, OR
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

M
County Meter Reader
  • Meter Reader
  • Richland, WA
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 4/17/2024 12:00:00 AM

C
Customer Service Representative
  • careermount.com
  • Pasco, WA
  • Store 2706050: 2305 W Argent Rd, Pasco, Washington 99301 **Customer Service Representative** We want you to join our tea...
  • 4/17/2024 12:00:00 AM

Richland (/ˈrɪtʃlənd/) is a city in Benton County in the southeastern part of the State of Washington, at the confluence of the Yakima and the Columbia Rivers. As of the 2010 census, the city's population was 48,058. July 1, 2017, estimates from the Census Bureau put the city's population at 56,243. Along with the nearby cities of Pasco and Kennewick, Richland is one of the Tri-Cities, and is home to the Hanford nuclear site. Richland is located at 46°16′47″N 119°16′53″W / 46.27972°N 119.28139°W / 46.27972; -119.28139 (46.279657, -119.281377). According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$73,637 to $98,390
Richland, Washington area prices
were up 2.9% from a year ago

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December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020