Customer Service Supervisor jobs in Santa Rosa, CA
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
- Summit Food Service
-
Lakeport, CA
FULL_TIME
-
Food Service Supervisor
Job Reference Number: 16955
Employment Type: Full-Time, Onsite
Segment: Corrections
Brand: Summit
State: California (US-CA)
The Role at a glance:We are looking to add an experienced, motivated food service supervisor to our corrections team in Lakeport, CA. As a food service supervisor, you will have the opportunity to directly oversee the production and service of meals.
What you'll be doing:
- Providing hands-on supervision and oversight for the preparation, cooking, and portioning of meals, following company recipes based on daily needs and contractual obligations.
- Ensuring all meals meet standards for quality.
What we're looking for:
Must-haves:
- Experience supervising multiple employees.
- Strong communication, interpersonal, and organizational skills.
- Excellent attention to detail and service knowledge.
Nice-to-haves:
- An advanced degree in culinary arts or a related field.
- Food Handler’s certification.
Pay:
$22.00 per hour
Our Benefits:
- Medical (FT Employees)
- Dental
- Vision
- Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
- Discount Program
- Commuter Benefits (Parking and Transit)
- EAP
- 401k
- Sick Time
- Holiday Pay (9 paid holidays)
- Tuition Reimbursement (FT Employees)
- Paid Time Off
#reallyelior
#LI-HI1About Summit:
Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.
About Elior North America:Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed. - 25 Days Ago
- California Water Service
-
Guerneville, CA
FULL_TIME
- Supervisor/Superintendent California Water Service California Water Service Job Description: The Supervisor/Superintendent has oversight of the district's operations, including capital construction an...
- 6 Days Ago
- Communication Service for the Deaf, Inc
-
Santa Rosa, CA
FULL_TIME
- DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
- 4 Days Ago
- Schat's Bakery & Cafe
-
Ukiah, CA
PART_TIME,FULL_TIME
- Greeting the customers as they walk in. Helping our customers with a variety of tasks. Making espresso beverages. Daily cleaning and organization. Stocking. Great Communication and awesome teamwork sk...
- 19 Days Ago
- Third Party CS
-
Santa Rosa, CA
FULL_TIME
- Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to qu...
- 28 Days Ago
- G&C Auto Body, Inc.
-
Ukiah, CA
FULL_TIME
- G & C Auto Body has been in operation since 1972 with a strong commitment to excellence and world class customer service. Go to http://gandcautobody.com/ to learn more about the company and values tha...
- 19 Days Ago
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0 Customer Service Supervisor jobs found in Santa Rosa, CA area
- Republic Services Inc.
-
Fairfield, CA
- > > Customer Service Associate Customer Service Associate > Customer Service Associate Republic Services is an industry ...
- 4/25/2024 12:00:00 AM
- OLIPOP
-
Benicia, CA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
- 4/25/2024 12:00:00 AM
- Clear Concepts Management
-
San Rafael, CA
- Job Description Job Description Clear Concepts Management is a sales and client management firm dedicated to delivering ...
- 4/24/2024 12:00:00 AM
- Clear Concepts Management
-
San Pablo, CA
- Clear Concepts Management is a sales and client management firm dedicated to delivering exceptional solutions to our cli...
- 4/22/2024 12:00:00 AM
- Meter Reader
-
Suisun City, CA
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 4/22/2024 12:00:00 AM
- Meter Reader
-
Vacaville, CA
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 4/22/2024 12:00:00 AM
- Whole Foods Market, Inc.
-
San Rafael, CA
- Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer ser...
- 4/21/2024 12:00:00 AM
- Meter Reader
-
Windsor, CA
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 4/21/2024 12:00:00 AM
About Santa Rosa, California
were up 2.5% from a year ago