Customer Service Supervisor jobs in Springfield, MO

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Licensed Insurance Agent/Customer Service Representative
  • All Service Insurance Agency
  • Ozark, MO FULL_TIME
  • Job Overview:
    We are seeking a motivated and experienced Insurance Agent to join our service team. As a part of our service team, you will be responsible for servicing insurance policies to existing clients. This is a sales-oriented role that requires excellent communication and negotiation skills. Bilingual candidates are highly encouraged to apply.

    Responsibilities:
    - Service insurance policies to individuals and businesses
    - Develop and maintain relationships with clients to ensure customer satisfaction
    - Assess clients' insurance needs and provide appropriate coverage options
    - Explain policy features, benefits, and exclusions to clients
    - Process insurance applications, endorsements, and renewals
    - Provide exceptional customer service throughout the service process
    - Stay up-to-date with industry trends and changes in insurance regulations
    - Collaborate with underwriters to negotiate terms and conditions
    - Maintain accurate records of client interactions and transactions

    Requirements:
    - Proven experience in customer service, preferably in insurance or a related field
    - Excellent communication and interpersonal skills
    - Strong sales administration skills, including the ability to manage client information and documentation accurately
    - Knowledge of HIPAA regulations and benefits administration is preferred
    - Ability to market insurance products effectively
    - Strong negotiation skills to secure competitive rates for clients

    If you are a self-motivated individual with a passion for sales and helping clients protect their assets, we would love to hear from you. Join our team as an Insurance Agent and take your career to new heights!

    Job Type: Full-time

    Pay: $34,000.00 - $50,756.66 per year

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    License/Certification:

    • Insurance Producer License (Required)
    • Life Insurance License (Preferred)

    Ability to Commute:

    • Ozark, MO 65721 (Required)

    Work Location: In person

  • 1 Day Ago

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Floor Care Supervisor
  • FCJS Multi-Service Facility Management
  • Springfield, MO FULL_TIME
  • We are seeking a reliable and experienced Floor Supervisor to oversee our Floor Care services team. As a Floor Supervisor, you will be responsible for ensuring the cleanliness and maintenance of the f...
  • 7 Days Ago

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Floor Care Supervisor
  • FCJS Multi-Service Facility Management
  • Springfield, MO FULL_TIME
  • We are seeking a reliable and experienced Floor Supervisor to oversee our Floor Care services team. As a Floor Supervisor, you will be responsible for ensuring the cleanliness and maintenance of the f...
  • 7 Days Ago

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Customer Care Team Member Full-time/Days/No weekends
  • Salon Service Group
  • Springfield, MO FULL_TIME
  • DescriptionPosition Title: Customer Care Team MemberPay: Starting at $15/hourDepartment: Customer CareReports to: Customer Care ManagerStatus: Full-time (in-office, not remote work)We want YOU to join...
  • 6 Days Ago

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Customer Service
  • QPS Employment Group
  • Springfield, MO FULL_TIME
  • Position Title: Customer Service Wage: $15/hour Shift: 1st Hours: 8am-5pm Monday-Friday QPS Employment Group is hiring for a Customer Service role in the Springfield, MO area. This is an associate to ...
  • 18 Days Ago

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Customer Service
  • Macadoodles Osage Beach
  • Osage, MO FULL_TIME
  • Macadoodles Osage Beach Customer Service (Wine Room)Shifts available: Mid Shift (10AM-6PM) and Evening Shift (1PM-9PM)If you enjoy interacting with others and learning about new things, this could be ...
  • 22 Days Ago

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0 Customer Service Supervisor jobs found in Springfield, MO area

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Customer Service Representative
  • Digital Monitoring Products, Inc.
  • Springfield, MO
  • Customer Service * Springfield, MO, USA * Hourly * Full Time *Onsite medical clinic for employee, spouse and family memb...
  • 4/25/2024 12:00:00 AM

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MyWebsite Customer Service Representative
  • IONOS Inc.
  • Springfield, MO
  • * Customer Service * Springfield, MO, USA * Base + Commission * Full Time *Benefits Eligible* * Do **YOU** * Do **YOU** ...
  • 4/25/2024 12:00:00 AM

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Customer Service Attendant
  • Kwfc Radio Station
  • Springfield, MO
  • ****Customer Service Attendant**** **Posted:**August 26, 2021 (posted 10 days ago) **Industry:** **Type:** **Location:**...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Graybar
  • Springfield, MO
  • Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to en...
  • 4/24/2024 12:00:00 AM

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Customer Service Advisor - Springfield MO
  • Stonebriar Auto Services LLC
  • Springfield, MO
  • We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Adviso...
  • 4/23/2024 12:00:00 AM

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Sales & Customer Service Associate
  • Massage Envy
  • Springfield, MO
  • Overview Where Better Careers Begin!Massage Envy Springfield (2155 West Republic Road, Springfield, MO 65807) Do you hav...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Pestdoc
  • Springfield, MO
  • **Customer Service Representative** **A-1 Able Pest Doctors Job Openings** **Customer Service Representative** We LOVE w...
  • 4/23/2024 12:00:00 AM

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Car Wash Customer Service Advisor (PT)
  • Blue Iguana Car Wash
  • Springfield, MO
  • Job Title: Car Wash Customer Service Advisor Superstar Who you are: You are an initiative-taking, assertive take-charge ...
  • 4/22/2024 12:00:00 AM

Springfield is the third-largest city in the state of Missouri and the county seat of Greene County. As of the 2010 census, its population was 159,498. As of 2017, the Census Bureau estimated its population at 167,376. It is the principal city of the Springfield metropolitan area, which has a population of 462,369 and includes the counties of Christian, Dallas, Greene, Polk, Webster. Springfield's nickname is "Queen City of the Ozarks" and it is known as the "Birthplace of Route 66". It is home to three universities, Missouri State University, Drury University, and Evangel University. Springf...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$62,808 to $83,921
Springfield, Missouri area prices
were up 1.3% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020