Customer Service Supervisor jobs in Youngstown, OH

• Utilize staff on duty efficiently – help build a strong and motivated store team.
• Emphasis on customer service and production.
• Promote sales growth and attend to store merchandising.
• Ability to supervise without showing partiality.
• Aware of store safety and security.
• Assist customers quickly and courteously with their purchase.
• Maintain a pleasant environment in the store among customers and store staff at all times.
• Will be fair-minded but firm in direction.

• Maintain proper handling of merchandise according to store standards/procedures/policies.

• Sufficient mathematical skills to use cash register and complete paper work.
• Will do daily paper work in absence of Store Manager or Assistant Manager.

• Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately).

• Work cooperatively with store management and staff.
• A good communicator with store management and staff.

• Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires.

• Aware of shrinkage – internal and external.

• Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs.

Equal Opportunity Employer - Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity Or Expression, Or Any Other Characteristic Protected By Federal, State Or Local Laws.