Customer Service Team Leader jobs in Akron, OH

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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CSR - Customer Service Rep
  • Florida Team
  • Akron, OH PART_TIME,FULL_TIME
  • Apply and Interview now for our Customer Service position.

    Please submit your Resume for immediate consideration!

    The Florida Team is looking to hire a Customer Service Representative position.

    The ideal candidate must be local and start within two weeks. With a very high demand from our client, we are looking to fill this position immediately!

    ________________________________________________________

    Our new team member will:

    • Have one to one customer interactions
    • Develop client relations skills
    • Acquire New Customers
    • Retain Existing Customers

    Preferred Skills for our Customer Service Reps:

    • 1-2 years of Customer Service
    • Beginning marketing and customer acquisitions
    • Effective communication
    • Strategies for developing effective presentations
    • Time management
    • How to win and keep customers
    • Public speaking

    Qualifications:

    • Bachelor's degree in marketing, communications or a related field
    • 1-2 years of customer service, sales and/or marketing
    • Local candidates only - Must start within 2 weeks of offer

    What Our Team Enjoys:

    • Career Advancement Opportunity
    • Financial Rewards
    • Time off for Major Holidays
    • Training and Developmental Opportunities
    • Travel Opportunities
    • Wellness Programs - Sports Team Leagues
    • Weekly Office Night

    Due to expansion, we are willing to train highly motivated and hard working individuals for management within our customer service/sales opportunities. All openings are ideal for recent graduates, or professionals with customer service & sales or marketing experience.

    For more information please visit our Website:

    https://thefloridateam.org/

    Job Types: Full-time, Part-time

    Pay: $15.00 - $25.00 per hour

    Expected hours: 40 per week

    Benefits:

    • Flexible schedule
    • Paid time off

    Experience level:

    • No experience needed

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Work setting:

    • In-person

    Education:

    • Bachelor's (Preferred)

    Experience:

    • Customer service: 1 year (Preferred)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

  • Just Posted

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Shift Leader
  • Our Team
  • Akron, OH FULL_TIME
  • Come start your Career with Denny’s! As a Shift Leader this is your first step in our Management Career path. Come advance your Career on the Denny’s Team! A Denny’s Shift Leader is motivated and shar...
  • 18 Days Ago

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Customer Service Team Member - Tallmadge, OH (OH0713)
  • Modwash Llc
  • Tallmadge, OH FULL_TIME
  • Are you interested in: Unlimited earning potential from commissions? Additional bonus payments based on your team’s success? An exciting career with above industry-average income and growth opportunit...
  • 13 Days Ago

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Customer Service Team Member - Tallmadge, OH, (OH0713)
  • Modwash Llc
  • Tallmadge, OH FULL_TIME
  • Are you interested in: Unlimited earning potential from commissions? Additional bonus payments based on your team’s success? An exciting career with above industry-average income and growth opportunit...
  • 1 Month Ago

M
Customer Service Team Member - Medina, OH (OH0701)
  • Modwash Llc
  • Medina, OH FULL_TIME
  • Are you interested in: Unlimited earning potential from commissions? Additional bonus payments based on your team’s success? An exciting career with above industry-average income and growth opportunit...
  • 1 Month Ago

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Office-Customer Service Associate-Data Entry
  • Brookside Lawn Service Inc.
  • Medina, OH FULL_TIME
  • We are seeking a detail-oriented and organized individual to join our team as a Customer Service/Data Entry Clerk. In this role, you will be responsible for providing excellent customer service and ac...
  • 2 Days Ago

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0 Customer Service Team Leader jobs found in Akron, OH area

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Customer Service Representative - Tier 1
  • Epiphany Management Group
  • Akron, OH
  • Job Description Job Description About the Company Paid Training! Flexible Schedule! Epiphany Management Group is GROWING...
  • 4/26/2024 12:00:00 AM

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Entry Level Customer Service Representative
  • Integrity Marketing Solutions LLC
  • Cuyahoga Falls, OH
  • Job Description Job Description Benefits: Bonus based on performance Company parties Competitive salary Flexible schedul...
  • 4/26/2024 12:00:00 AM

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Greeter
  • Walmart
  • Akron, OH
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Tallmadge, OH
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Guest Attendant-Afternoons
  • Akron Children's
  • Akron, OH
  • **Guest Attendant-Afternoons** CAROUSEL_PARAGRAPH * Akron, OH * ADMINISTRATIVE ** Share Job** mail_outlineSign up now to...
  • 4/23/2024 12:00:00 AM

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Sales Associate
  • Crate & Barrel Holdings, Inc.
  • Cleveland, OH
  • We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning ...
  • 4/22/2024 12:00:00 AM

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Customer Support Representative
  • Famous Supply
  • Akron, OH
  • If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for po...
  • 4/22/2024 12:00:00 AM

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Customer Advocate
  • Community Choice Financial Family of Brands
  • Akron, OH
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 4/18/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$55,289 to $72,414
Akron, Ohio area prices
were up 1.6% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020