Customer Service Team Leader jobs in Altus, OK
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- Lisa Herber - State Farm Agent
-
Vernon, TX
FULL_TIME
-
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
- Simple IRA
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- 1 Month Ago
- Boss Truck Shops, Inc
-
Sayre, OK
OTHER
- Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting custome...
- 20 Days Ago
- Love's Travel Stops
-
Erick, OK
FULL_TIME
- Req ID : 428239 Address : 901 N. Sheb Wooley Ave. Erick, OK, 73645 Benefits : Paid Time Off Flexible Scheduling 401(k) 100% Match up to 5% Medical / Dental / Vision Insurance after 30 days Competitive...
- 15 Days Ago
- Pak-A-Sak
-
Childress, TX
FULL_TIME
- Starting at $12.00 per hourAs a Customer Service Representative for Pak-A-Sak Convenience Stores, you will be responsible for many of the day-to-day operations involved in running a store. These may i...
- 17 Days Ago
- Lincare Inc.
-
Clinton, OK
FULL_TIME
- work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a c...
- 19 Days Ago
- Love's
-
Mangum, OK
FULL_TIME
- Req ID: 428823 Address: 301 N. Louis Tittle Mangum, OK, 73554 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competiti...
- Just Posted
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Service Team Leader jobs found in Altus, OK area
- KFC
-
Altus, OK
- At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serv...
- 4/22/2024 12:00:00 AM
- DECISIVE TRUCK REPAIR LLC
-
Altus, OK
- Job Description Job Description If you've been crafting your knowledge and skills for years and always wanted to open a ...
- 4/20/2024 12:00:00 AM
- Tractor Supply Co
-
Altus, OK
- Responsibilities This position is responsible for all aspects of maintaining the Greenhouse and all products inside and ...
- 4/19/2024 12:00:00 AM
- BJs
-
Altus, OK
- Responsibilities Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading...
- 4/19/2024 12:00:00 AM
- Valor Healthcare, Inc.
-
Altus, OK
- Job Type Full-time Description About Us Our mission is simple: to provide quality healthcare to America's veterans throu...
- 4/19/2024 12:00:00 AM
- Walmart
-
Altus, OK
- **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
- 4/19/2024 12:00:00 AM
- Jamison Professional Services
-
Altus, OK
- Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the positio...
- 4/18/2024 12:00:00 AM
- AutoZone, Inc.
-
Altus, OK
- AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer ...
- 4/18/2024 12:00:00 AM
About Altus, Oklahoma
were up 1.2% from a year ago