Customer Service Team Leader jobs in Asheville, NC

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service in Arden, NC is actively seeking an enthusiastic full-time Customer Service Representative to answer the phone, schedule appointments, and coordinate repair work. Do you enjoy working in a fast-paced, busy environment? Are you efficient and enthusiastic? Would you like to join a company that has a positive and uplifting culture? If so, please keep reading!

    This CSR position earns a competitive salary of $32,000 - $37,000/year. We also provide great benefits and perks, including health insurance and vacation time. If this sounds like the right office opportunity for you, apply today!

     

    ABOUT ENVIRONMENTAL CHIMNEY SERVICE

    As Western North Carolina's only 5-star service, we understand that the safety of our clients and their families includes protecting them from all potential dangers from fire and illnesses, especially those caused by dysfunctional chimney appliances. We offer a wide variety of services regarding new builds, maintenance, and repair. We take great pride in our work and strive to provide each of our clients with a chimney system that is environmentally safe!

    We are an employee-first company focusing on culture. We want our employees to succeed and thrive, so we ensure that our culture and environment are comfortable, productive, and supportive. Our team also receives great benefits and opportunities for advancement and growth.

     

    A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

    As a Customer Service Representative (CSR), you are the essential team member that interacts with our clients and ensures they have the best experience with us. You answer the phone, warmly greet customers, and find out what their needs are. Based on what you've learned, you schedule appointments for clients and make sure that repair work is properly coordinated. Your patience and professionalism keep our customers happy. You help around the office wherever else you can and keep your workspace clean. You feel good using your administrative and customer service skills to help keep our services running smoothly!

     

    QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

    • Ability to work in a fast-paced office

    Are you organized and detail-oriented? Do you have excellent communication skills, both in writing and verbally? Can you work well with others? Are you someone with a positive, can-do attitude? Do you manage your time efficiently? Can you follow instructions well? If so, consider applying to this office position today!

     

    ARE YOU READY TO JOIN OUR OFFICE TEAM?

    If you feel that you would be perfect as our Customer Service Representative (CSR), apply now using our initial 3-minute, mobile-friendly application. We can't wait to hear from you!

    Location: 28704

  • 27 Days Ago

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Customer Service - Office Assistant
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service in Arden, NC is calling all Customer Service - Office Assistants to apply to join our amazing team full-time! WHY YOU SHOULD JOIN OUR TEAM We are a chimney services compa...
  • 1 Month Ago

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Team Leader
  • Chick-fil-A
  • Asheville, NC FULL_TIME,PART_TIME
  • A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character...
  • 15 Days Ago

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Team Leader
  • Tractor Supply Company
  • Weaverville, NC FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 16 Days Ago

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Team Leader
  • Tractor Supply Company
  • Marion, NC FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • Just Posted

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Team Leader
  • Tractor Supply Company
  • Brevard, NC FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 11 Days Ago

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0 Customer Service Team Leader jobs found in Asheville, NC area

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Client Service Coordinator - 001208
  • Banfield Pet Hospital
  • Asheville, NC
  • Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of...
  • 4/24/2024 12:00:00 AM

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ATTENDANT, CATERING (FULL-TIME) $1000 Sign on Bonus
  • Morrison Healthcare
  • Asheville, NC
  • **ATTENDANT, CATERING (FULL-TIME) $1000 Sign on Bonus** **Location**: Mission Hospital - 509 biltmore ave. Asheville, NC...
  • 4/24/2024 12:00:00 AM

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Bilingual French Customer Relationship Service Representative
  • Percepta
  • Asheville, NC
  • Our values are the heartbeat of our organization and we live, breathe, and play by them every day. Join our team as a Bi...
  • 4/23/2024 12:00:00 AM

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Luxury Customer Service Representative
  • Percepta, Llc
  • Asheville, NC
  • Job Description **Requisition Title** : Luxury Customer Service Representative ( 02UEA ) we bring first-class service ac...
  • 4/23/2024 12:00:00 AM

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Sales and Service Specialist
  • Bridgestone Americas, Inc.
  • Asheville, NC
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates ...
  • 4/21/2024 12:00:00 AM

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Customer Service Specialist
  • Anderson Automotive Group
  • Asheville, NC
  • **Join our team**: The Anderson Automotive Group is a family owned and operated business with over sixty-five years of h...
  • 4/21/2024 12:00:00 AM

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Client Services Manager - Assistant Manager
  • Pegasus Residential LLC
  • Asheville, NC
  • ** Client Services Manager - Assistant Manager** **Job Category****:** Community Assistant Manager **Requisition Number*...
  • 4/21/2024 12:00:00 AM

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Customer Service Associate
  • Andersonnissan
  • Asheville, NC
  • **Join our team**: The Anderson Automotive Group is a family owned and operated business with over sixty-five years of h...
  • 4/21/2024 12:00:00 AM

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$52,654 to $68,962
Asheville, North Carolina area prices
were up 1.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020