Customer Service Team Leader jobs in Auburn, AL

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Restaurant Customer Service Team Member
  • Jasons Deli
  • Columbus, GA FULL_TIME
  • Pay: $10 to $15/hr tips


    Jason’s Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason’s Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, and quality of life. We strive to create an opportunity for all of our employees to have a chance to grow with the company. In 2018, we established our Career Path, a self-paced, gradual step program that takes a brand new employee all the way to the managing partner level.


    At Jason’s Deli, we believe our employees are what makes us a place where people both love to eat and love to work. As our founder, Joe Tortorice Jr. said, "We're in the people business. We just happen to make sandwiches."


    Our Restaurant Customer Service Team Members are able to prioritize work tasks while anticipating customers’ needs, coordinate with co-workers to ensure an out-of-this-world dining experience, maintain an organized system to keep track of multiple take out and delivery orders, ensuring accuracy and customer satisfaction in a fast-paced environment, and have the ability to maintain cleanliness throughout the deli and dining room while following sanitation guidelines.


    Who We Are:

    • At Jason’s Deli, it is our promise to provide a Great Place to Work. We strive to maintain a culture of engagement in which employees can truly be themselves, continuously developing and thriving. Embracing diversity and inclusion is not only the right thing to do, but it is WHO WE ARE at Jason's Deli.
    • We believe that we are able to hire better employees when we have a diverse applicant pool to select from, and that we make better business decisions when we try to understand our business environment through the eyes of a diverse range of customers.
    • Collaborating with local and national organizations that share our purpose of nourishing hearts and spirits through inclusion and equality is one of the important ways we serve our communities and have an impact.


    We Love People Who:

    • Are self-motivated with a drive for growth.
    • Are outstanding individuals who share our passion for serving customers and preparing quality food safely.
    • Are results-oriented and committed to providing Out-of-This-World Hospitality every day.
    • Embrace cultural diversity.
    • Live our Purpose, Mission, and Core Values.


    Our People Love:

    • Flexible schedule
    • Competitive pay Tip pooling
    • Health, Dental, and Vision insurance
    • Paid vacation and holidays
    • 401K
    • Tuition reimbursement
    • Food discount
    • Free uniforms


    ESSENTIAL FUNCTIONS OF THE POSITION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • The ability to stand for extensive periods of time, bend over, reach upwards or outward, twist, turn around, and climb up on ladders in a timely fashion.
    • The ability to perform a variety of jobs at a very rapid pace for extensive periods of time
    • The ability to work in an environment with temperature fluctuations.
    • The ability to maintain regular, predictable attendance.
    • The ability to understand and to follow directions. 


    Our Purpose is to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit.

    Our Mission is to Make Every Customer Happy.


    Check out our Jason’s Deli Career Path video to learn about our career path and advancement opportunities!

    https://www.youtube.com/watch?v=Zb5Rbrab_P4&t=11s


    Jason’s Deli appreciates and values diversity. EOE

  • 1 Month Ago

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Team leader
  • The Simple Greek
  • Columbus, GA FULL_TIME
  • Description As a Team Leader in Catering you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive t...
  • Just Posted

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Team leader
  • McAlister's Deli
  • Columbus, GA FULL_TIME
  • SHIFT LEADER MCALISTER’S Title of the position : Restaurant Shift Leader Department : Restaurant Operations Reporting : General Manager / Assistant Manager Job Type : Non-Exempt Non-Exempt Education :...
  • Just Posted

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Team leader
  • Chick-fil-A
  • Eufaula, AL FULL_TIME
  • In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it b...
  • 1 Day Ago

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Team Leader
  • Corporate Owned - McAlister's Deli
  • Columbus, GA FULL_TIME
  • SHIFT LEADER – MCALISTER’STitle of the position:Restaurant Shift LeaderDepartment:Restaurant OperationsReporting:General Manager/Assistant ManagerJob Type:Non-ExemptEducation:High School Diploma or eq...
  • 3 Days Ago

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Team leader
  • TSC
  • Eufaula, AL FULL_TIME
  • Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary ...
  • 4 Days Ago

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0 Customer Service Team Leader jobs found in Auburn, AL area

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TES Veterinary Customer Service Representative
  • Auburn University
  • Auburn, AL
  • Position Details Position Information Requisition Number TES2027P Home Org Name Clinical Sciences Division Name College ...
  • 4/26/2024 12:00:00 AM

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Customer Support Representative- Service Center
  • Firesidehomesolutions
  • Auburn, AL
  • ** Fireside Home Solutions** ** Customer Support Representative- Service Center** Auburn, WA 98001 **Customer Support Re...
  • 4/26/2024 12:00:00 AM

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Retail Service Specialist>
  • O'Reilly Automotive
  • Opelika, AL
  • O'Reilly Automotive - 1530 2nd Avenue [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automo...
  • 4/25/2024 12:00:00 AM

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Consumer Loan Specialist - Sales Customer Service
  • Republic Finance
  • Columbus, GA
  • Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Auburn, AL
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

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Southern Union State Community College - Opelika Campus Retail Associate (Temporary)
  • Barnes & Noble Education, Inc.
  • Opelika, AL
  • Introduction: Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and l...
  • 4/23/2024 12:00:00 AM

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Southern Union State Community College - Opelika Campus Retail Associate (Temporary)
  • Barnes & Noble Education
  • Opelika, AL
  • **Introduction** Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail an...
  • 4/22/2024 12:00:00 AM

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Service Advisor - Truck Care
  • Love's Travel Stops & Country Stores
  • Shorter, AL
  • Job Description Job Description Req ID: 432859 Address: 431 main st. Shorter, AL, 46075 Welcome to Love’s! OBJECTIVE: Se...
  • 4/22/2024 12:00:00 AM

The city of Auburn lies in western Lee County and is bordered by the city of Opelika to the northeast and by Chambers County to the north. The city stretches south to the Macon County line in the southwest. Auburn sits on the Fall Line at the juncture of the piedmont plateau and the coastal plain. Portions of Auburn also include the southernmost exposure of rocks indicating the Appalachian orogeny—as such, the last foothill of the Appalachian Mountains lies in Chewacla State Park in southern Auburn. As a result of these three varied physical environments, Auburn has an extremely diverse geolog...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$50,534 to $66,186
Auburn, Alabama area prices
were up 1.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020