Customer Service Team Leader jobs in Baton Rouge, LA

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer service team
  • Leaps & Bounds Sports Center
  • Denham Springs, LA FULL_TIME
  • We provide gymnastics instruction to our community that builds confidence and develops safety skills in a student-centered environment.

    Every day is different, with opportunities to make lasting impressions engaging children and families. This is a diverse, inclusive and supportive workplace.

    Why Choose Leaps & Bounds Sports Center?

    • It's a fun, creative, friendly environment
    • Every day is different with new chances to make lasting impressions and build relationships
    • You get to be a part of making a difference in the lives of children and families

    As a front desk team member you are responsible for providing a high level of customer service to our families, making lasting impressions.

    You will work to build relationships with our families, providing personal attention while checking in students, relaying account messages, giving tours and answering various questions.

    You can expect to be regularly communicating with families and fellow staff members, remaining calm and efficient during periods of high volume at the front desk.

    We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people.

    We offer paid training. Starting wage is negotiable with prior experience. This is a part-time position that requires afternoon / evening and weekend shifts.

    Responsibilities :

    • Friendly engagement of families by phone and in person.
    • Multitask to efficiently and professionally maintain accurate records and answer customer questions.
    • Be a team player who is who is consistently dependable and reliable.
    • Complete required training and be a continual learner.
    • Follow our systems with a focus on follow through and details.
    • Smile and have fun during your entire shift.
    • Maintain a clean lobby & restrooms.

    Qualifications :

    • Caring and compassion for children and adults
    • Ability to solve problems by proactively finding solutions
    • Strong communication skills
    • Great attitude and willingness to be coached
    • The ability to focus in a fast-paced environment
    • The ability to commit to at least 1 year of employment, afternoons and weekends required

    Benefits :

    • Fun team atmosphere
    • Competitive pay

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school.

    All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

    Last updated : 2024-03-22

  • 26 Days Ago

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Customer Service Team Member
  • Leaps & Bounds Sports Center
  • Denham Springs, LA FULL_TIME
  • We provide gymnastics instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impre...
  • 29 Days Ago

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Restaurant Customer Service Team Member
  • Jasons Deli
  • Baton Rouge, LA FULL_TIME
  • Pay: $10 to $15/hr tipsJason’s Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason’s Deli, we work hard to ensure that our employees are rewarded with advance...
  • 1 Month Ago

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Team leader
  • TSC
  • Mc Comb, MS FULL_TIME
  • Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary ...
  • 14 Days Ago

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Team Leader
  • Carrols Corporation
  • Amite, LA FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 14 Days Ago

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Team Leader
  • Tractor Supply Company
  • Mc Comb, MS FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 22 Days Ago

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0 Customer Service Team Leader jobs found in Baton Rouge, LA area

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Patient Engagement Representative
  • CareSouth
  • Baton Rouge, LA
  • SUMMARY: The Patient Engagement Representative provides patients with high-quality, efficient, and effective service. Th...
  • 4/19/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Baton Rouge, LA
  • Company : United Concordia Dental Job Description : JOB SUMMARY ******* Due to Department of Defense (DOD) contract requ...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Baton Rouge, LA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Baton Rouge, LA
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 4/19/2024 12:00:00 AM

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Client Services Associate
  • Veritext Legal Solutions
  • Baton Rouge, LA
  • Job Description Job Description Veritext is the global leader in legal litigation and deposition solutions providing the...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative II - 2nd Shift
  • GXO Logistics, Inc.
  • Port Allen, LA
  • Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the...
  • 4/18/2024 12:00:00 AM

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Broadridge Financial Solutions
  • Baton Rouge, LA
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 4/17/2024 12:00:00 AM

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Tech Service Representative
  • Johnson Service Group
  • Baton Rouge, LA
  • Job Description Job Description Johnson Service Group (JSG) is currently looking for Tech Service Rep with Gas Detection...
  • 4/16/2024 12:00:00 AM

Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$54,430 to $71,288
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020