Customer Service Team Leader jobs in Columbia, SC

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Team Leader / Auditor
  • PICS Inventory Service
  • Columbia, SC FULL_TIME
  • Team Leader / Auditor

    Columbia, SC

    We are looking for motivated, customer service oriented team members with previous experience working for other inventory service companies. This is NOT a warehouse position or accounting position. This is a part-time position. You will be responsible for counting inventory for major retailers throughout the area.

    Job Requirements:
    • Shifts may include weekends, early mornings and some night hours that start at approximately 12 a.m. depending on customer requirements.
    • Must have reliable transportation to get to inventory sites.
    • Accuracy is a must!
    • 10-key data entry experience a plus.
    • Requires stepping up on step stools and stooping down to count merchandise from top shelves to bottom shelves.
    • Must be 18 years of age or older.
    • It is preferred that applicants have valid email address to receive your schedules.
    • Prior supervisory experience is a plus!.
    We Offer:
    • Paid training, flexible schedule.
    • Opportunity for advancement. A majority of our managers began their career as inventory auditors.
    • Starting pay is $11.00 , depending on experience.
    • Transportation will be provided to any inventory that is generally outside of the local area.

    If you currently work for another inventory service you are welcome to apply. We will offer a competitive wage for all Top Guns, and Experts.

    The PICS Difference: “To provide our customers the most accurate inventory in an acceptable time frame and at a fair rate while developing our employees in an environment that fosters professionalism teamwork and mutual respect.”

    PICS Inventory is an Equal Opportunity Employer

  • 15 Days Ago

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FT Customer Service Leader
  • Food Lion
  • Columbia, SC FULL_TIME
  • Address: USA-SC-Columbia-7241 Broad River Rd Store Code: Store 01441 Front End (7223953) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
  • Just Posted

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PT Customer Service Leader
  • Food Lion
  • Hopkins, SC FULL_TIME
  • Address: USA-SC-Hopkins-9013 Garners Ferry Rd Store Code: Store 02584 Front End (7234264) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sin...
  • 3 Days Ago

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FT Customer Service Leader
  • Food Lion
  • West Columbia, SC FULL_TIME
  • Address: USA-SC-West Columbia-2916 Emmanuel Church Rd Store Code: Store 02254 Front End (7232254) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we s...
  • Just Posted

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PT Customer Service Leader
  • Food Lion
  • West Columbia, SC FULL_TIME
  • Address: USA-SC-West Columbia-2250 Sunset Blvd Store Code: Store 00390 Front End (7209525) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve si...
  • 11 Days Ago

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PT Customer Service Leader
  • Food Lion
  • Chapin, SC FULL_TIME
  • Address: USA-SC-Chapin-140 Amicks Ferry Rd Store Code: Store 01511 Front End (7225340) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since ...
  • Just Posted

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0 Customer Service Team Leader jobs found in Columbia, SC area

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Customer Service Representative
  • Shimadzu Group
  • Columbia, SC
  • ** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO001790 Showing 1 ...
  • 4/18/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative - SC Residents Only
  • IONOS Inc.
  • Columbia, SC
  • Inbound Telesales & Retention * Columbia, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the he...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • AMCOL Systems Inc.
  • Columbia, SC
  • ** Customer Service Representative** **Job Category****:** Collections **Requisition Number****:** CUSTO001218 Showing 1...
  • 4/18/2024 12:00:00 AM

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Broadridge Financial Solutions
  • Columbia, SC
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 4/17/2024 12:00:00 AM

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Customer Service Tech
  • DR Horton Inc.
  • Columbia, SC
  • Job Description - Customer Service Tech (2200072) **Job Description** Customer Service Tech - 2200072 **Description** **...
  • 4/17/2024 12:00:00 AM

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Remote Customer Service Representative
  • AMCOL Systems Inc.
  • Columbia, SC
  • ** Remote Customer Service Representative** **Job Category****:** Collections **Requisition Number****:** REMOT01210 Sho...
  • 4/17/2024 12:00:00 AM

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Service Supervisor (2nd shift)
  • The W W Williams Company
  • West Columbia, SC
  • Service Supervisor (2nd Shift) Opportunity Summary: We are seeking a highly motivated Service Supervisor for our 2nd shi...
  • 4/14/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative
  • IONOS Inc.
  • Columbia, SC
  • Inbound Telesales & Retention * Columbia, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the he...
  • 4/14/2024 12:00:00 AM

One of Columbia's more prominent geographical features is its fall line, the boundary between the upland Piedmont region and the Atlantic Coastal Plain, across which rivers drop as falls or rapids. Columbia grew up at the fall line of the Congaree River, which is formed by the convergence of the Broad River and the Saluda River. The Congaree was the farthest inland point of river navigation. The energy of falling water also powered Columbia's early mills. The city has capitalized on this location which includes three rivers by christening itself "The Columbia Riverbanks Region". Columbia is lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,112 to $69,562
Columbia, South Carolina area prices
were up 1.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020