Customer Service Team Leader jobs in Detroit, MI

Join The Uncommon Landscape Team Lead, Innovate, Transform :

Join The Guy LLC as Our Enhancement Team Leader!

Company Description : Join our team at The Guy LLC, where landscaping isn't just a job it's our passion. Since 1986, we've been Royal Oak's Guy specializing in lawn care, landscaping, hardscaping, and more.

We prioritize quality service and customer satisfaction. At The Guy, we redefine the employee and customer experience. With over 40 years of expertise, we're your one-stop solution for residential and commercial projects.

Quality is our cornerstone. We guarantee top-notch products, efficient service, and honest work.

Role Description : We're seeking an individual with the ability to lead, innovate, and transform our landscape projects as an Enhancement Team Leader.

The ideal candidate should bring expertise in hardscape and softscape design and implementation, combined with managerial experience, to efficiently oversee and execute projects.

With a strong focus on customer satisfaction and continuous improvement, we need someone who can cultivate a positive work environment and maintain clear communication channels with clients and team members.

Required Qualifications :

Experience in leading hardscaping projects from beginning to end, including the ability to interpret and implement project plans effectively.

Proficiency in managing project budgets, including tracking hours and expenses.

Previous experience in hardscaping and operating machinery is required.

Valid driver's license and clean driving record are mandatory.

Ability to work outdoors in various weather conditions.

Attention to detail and commitment to quality workmanship.

Strong communication skills and ability to collaborate effectively with team members.

Responsibilities :

Oversee and execute hardscape and softscape projects efficiently.

Collaborate with clients to identify opportunities for landscape enhancement

Drive sales by effectively communicating the benefits of upselling services

Coordinate with the maintenance team to seamlessly integrate additional services into ongoing landscape care routines

Ensure technical knowledge and expertise to effectively manage projects and teams.

Manage your team with efficiency, providing guidance and leadership.

Understand and manage budgetary aspects of projects, including tracking hours and expenses.

Utilize managerial experience to coordinate and delegate tasks effectively.

Demonstrate proficiency in hardscaping techniques and methodologies.

Prioritize safety and adherence to best practices in all project activities.

Cultivate a positive and productive work environment

Maintain clear communication channels with clients and team members

Continuously strive for improvement and excellence in all aspects of project execution.

Benefits Include :

Competitive hourly wage : $25 - $32 based on experience.

Holiday Bonus for 4th of July and Labor Day!

Health Insurance Available.

Retirement matching of 3%.

Performance-based bonuses available based on your crew's performance. Join our team at The Guy LLC, where we guarantee top-notch products, efficient service, and honest work.

Last updated : 2024-04-25