Customer Service Team Leader jobs in Frankfort, KY

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer Service Rep - Service Advisor
  • Bailey's Service Center
  • Shelbyville, KY FULL_TIME
  • Put your people skills and automotive knowledge to good use as a full-time Customer Service Rep - Service Advisor! If you want to build a fulfilling career while working alongside a talented team of gearheads, then Bailey's Service Center has the job for you! Join our Shelbyville, KY automotive repair shop and have some fun times with some great people.


    WHAT YOU GET: PAY & PERKS

    Our Customer Service Reps - Service Advisors make $20,000 - $35,000/year, depending on experience, and can earn commission! Plus, we offer terrific perks, including company-provided uniforms, weekly pay, no weekend shifts, and a heated, comfortable work area.

    Do you want a job where your work matters and you help countless people? Then keep reading to see if you'd excel as a Customer Service Rep - Service Advisor with our automotive repair team!


    ABOUT US

    Bailey's Service Center is proud to offer the highest quality automotive services for reasonable prices. Established in 1980, we're a family-owned and -operated business with a dedication to providing a superior customer experience. Nobody around does auto repair like Bailey's!

    We're thankful to have built such a strong team over the years, and we show our appreciation by maintaining a great work environment and an amazing shop culture. Our employees love knowing that their work makes a difference. The excellent weekly pay and awesome perks are just the icing on the cake!


    WHAT WE NEED FROM YOU

    Are you a team player? Do you have great communication skills and the ability to explain repairs in easy-to-understand terms? Are you persuasive and able to close a deal? Can you pay attention to even the smallest details? Great! We want you! You just need to meet the following requirements:

    • 1 years of experience in the automotive industry
    • Valid driver's license

    If you're up for the challenge, keep reading about this position with our automotive repair shop!


    YOUR ROLE

    You can expect to work from Monday - Friday, 8:00 AM - 5:00 PM.

    As our Customer Service Rep - Service Advisor, you help keep our automotive repair shop running smoothly and ensure our customers get the important services they need. You answer incoming phone calls and assist customers with whatever they're looking for. When requested, you create estimates for potential repairs and share them with the client.

    As our techs work on the vehicles, you let each customer know about any necessary repairs as well as any further work they could have done. You bust out your sales skills and explain to the client why they should OK any additional services. As our supplies run low, you also order more parts for our inventory. You love having a positive impact on both our customers and our shop!


    WE'RE WAITING TO HEAR FROM YOU! REACH OUT TODAY!

    Applying is a snap, just fill out our quick and easy initial application. Our automotive repair team is excited to meet you and make you our next Customer Service Rep - Service Advisor!

    Location: 40065

  • 15 Days Ago

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Team Leader
  • Chick-fil-A | Frankfort FSR
  • Frankfort, KY FULL_TIME
  • At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders ar...
  • 21 Days Ago

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Team leader
  • Burger King
  • Shelbyville, KY FULL_TIME
  • Team Member Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-p...
  • 3 Days Ago

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Team Leader
  • Toyoda Gosei Kentucky
  • Lebanon, KY FULL_TIME
  • POSITION REQUIREMENTS / CRITERIA: (EDUCATION LEVEL, EXPERIENCE, TRAINING, DIMENSIONS, ETC.) At least 9 months employment. (Previous TGKY and TGKY Temp service will count towards 9 month requirement) 1...
  • 9 Days Ago

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Team Leader
  • Tractor Supply Company
  • Shelbyville, KY FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 10 Days Ago

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Team Leader
  • Carrols Corporation
  • Shelbyville, KY FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 1 Month Ago

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0 Customer Service Team Leader jobs found in Frankfort, KY area

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Customer Service Representative - Remote (Ultimate Medical Academy Grads Only)
  • Concentrix
  • Frankfort, KY
  • Job Title: Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) Job Description This requisiti...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Frankfort, KY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

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Courtesy Clerk/Grocery Bagger
  • Kroger
  • Lawrenceburg, KY
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Georgetown, KY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Frankfort, KY
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

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Customer Service Team Leader
  • Meijer
  • Lexington, KY
  • Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
  • 3/24/2024 12:00:00 AM

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Careerbuilder
  • Frankfort, KY
  • Broadridge Financial Solutions Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote) Frankfort , Ken...
  • 3/24/2024 12:00:00 AM

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Growth Director, WEST, Cloud Professional Services
  • Acxiom LLC
  • Frankfort, KY
  • Join our growing Cloud Services Organization. At Acxiom, our people are the single most important driver of success. Our...
  • 3/24/2024 12:00:00 AM

Frankfort is the capital city of the Commonwealth of Kentucky and the seat of Franklin County. It is a home rule-class city in Kentucky; the population was 25,527 at the 2010 census. Located along the Kentucky River, Frankfort is the principal city of the Frankfort, Kentucky Micropolitan Statistical Area, which includes all of Franklin and Anderson counties. Frankfort is located in the (inner) Bluegrass region of Central Kentucky. The city is bisected by the Kentucky River, which makes an s-turn as it passes through the center of town. The river valley widens at this point, which creates fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$52,238 to $68,414
Frankfort, Kentucky area prices
were up 1.2% from a year ago

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February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020