Customer Service Team Leader jobs in Greensboro, NC

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Team Leader / Auditor
  • PICS Inventory Service
  • Greensboro, NC FULL_TIME
  • Team Leader / Auditor

    Greensboro, NC

    We are looking for motivated, customer service oriented team members with previous experience working for other inventory service companies. This is NOT a warehouse position or accounting position. This is a part-time position. You will be responsible for counting inventory for major retailers throughout the area.

    Job Requirements:
    • Shifts may include weekends, early mornings and some night hours that start at approximately 12 a.m. depending on customer requirements.
    • Must have reliable transportation to get to inventory sites.
    • Accuracy is a must!
    • 10-key data entry experience a plus.
    • Requires stepping up on step stools and stooping down to count merchandise from top shelves to bottom shelves.
    • Must be 18 years of age or older.
    • It is preferred that applicants have valid email address to receive your schedules.
    • Prior supervisory experience is a plus!.
    We Offer:
    • Paid training, flexible schedule.
    • Opportunity for advancement. A majority of our managers began their career as inventory auditors.
    • Starting pay is $12.00 , depending on experience.
    • Transportation will be provided to any inventory that is generally outside of the local area.

    If you currently work for another inventory service you are welcome to apply. We will offer a competitive wage for all Top Guns, and Experts.

    The PICS Difference: “To provide our customers the most accurate inventory in an acceptable time frame and at a fair rate while developing our employees in an environment that fosters professionalism teamwork and mutual respect.”

    PICS Inventory is an Equal Opportunity Employer

  • 22 Days Ago

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Customer Service Agent
  • Talent Acquisition Team at GAT
  • Greensboro, NC PART_TIME
  • Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
  • 13 Days Ago

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Customer service leader
  • Food Lion
  • Burlington, NC FULL_TIME
  • PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Ma...
  • 1 Day Ago

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PT Customer Service Leader
  • Food Lion
  • Greensboro, NC FULL_TIME
  • Address: USA-NC-Greensboro-4709 Lawndale Drive Store Code: Store 02695 Front End (7236826) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve si...
  • 2 Days Ago

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PT Customer Service Leader
  • Food Lion
  • Reidsville, NC FULL_TIME
  • Address: USA-NC-Reidsville-1130 Freeway Dr. Store Code: Store 00576 Front End (7212516) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since...
  • 3 Days Ago

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PT Customer Service Leader
  • Food Lion
  • Summerfield, NC FULL_TIME
  • Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since...
  • 4 Days Ago

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0 Customer Service Team Leader jobs found in Greensboro, NC area

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Bilingual Customer Service Representative
  • Vertical Supply Group
  • Greensboro, NC
  • Job Description Job Description Summary: The bilingual Customer Service Representative answers incoming calls, emails an...
  • 4/26/2024 12:00:00 AM

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Greeter
  • Walmart
  • Mc Leansville, NC
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/26/2024 12:00:00 AM

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Lead Patient Service Representative
  • Triad Adult and Pediatric Medicine, Inc
  • Greensboro, NC
  • Job Description Job Description Position Summary: The primary purpose of this position is to greet, direct patients and ...
  • 4/24/2024 12:00:00 AM

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Specialty Coffee Account Representative
  • Fortuna Enterprises, LLC
  • Greensboro, NC
  • Job Description Job Description Overview We are currently seeking a motivated and dedicated Specialty Coffee Account Rep...
  • 4/24/2024 12:00:00 AM

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2nd Shift Bilingual Customer Service Professionals
  • Advanced Personnel Resources, Inc.
  • Greensboro, NC
  • 2nd Shift Bilingual Customer Service Professionals Advanced Personnel Resources is recruiting bi-lingual customer servic...
  • 4/23/2024 12:00:00 AM

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Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)- Full Time
  • Whole Foods Market IP, L.P.
  • Greensboro, NC
  • Job Description At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support t...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Alorica
  • Greensboro, NC
  • Job Description Job Description Position: Customer Service RepresentativeLocation: 414 Gallimore Dairy Rd, Greensboro, N...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Blaze
  • Greensboro, NC
  • Overview: Looking to TRADE up to a better opportunity? Blaze Heating, Cooling, Plumbing & Electric has an exciting oppor...
  • 4/23/2024 12:00:00 AM

Greensboro (/ˈɡriːnzbʌroʊ/ (listen); formerly Greensborough) is a city in the U.S. state of North Carolina. It is the 3rd-most populous city in North Carolina, the 68th-most populous city in the United States, and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. As of the 2010 census, the city population was 269,666, and in 2015 the estimated population was 285,342. Three major interstate highways (Interstate 40, Interstate 85, and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city. In ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,857 to $70,538
Greensboro, North Carolina area prices
were up 1.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020