Customer Service Team Leader jobs in Killeen, TX

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Restaurant Customer Service Team Member
  • Jasons Deli
  • Killeen, TX FULL_TIME
  • Pay: $10 to $15/hr tips


    Jason’s Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason’s Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, and quality of life. We strive to create an opportunity for all of our employees to have a chance to grow with the company. In 2018, we established our Career Path, a self-paced, gradual step program that takes a brand new employee all the way to the managing partner level.


    At Jason’s Deli, we believe our employees are what makes us a place where people both love to eat and love to work. As our founder, Joe Tortorice Jr. said, "We're in the people business. We just happen to make sandwiches."


    Our Restaurant Customer Service Team Members are able to prioritize work tasks while anticipating customers’ needs, coordinate with co-workers to ensure an out-of-this-world dining experience, maintain an organized system to keep track of multiple take out and delivery orders, ensuring accuracy and customer satisfaction in a fast-paced environment, and have the ability to maintain cleanliness throughout the deli and dining room while following sanitation guidelines.


    Who We Are:

    • At Jason’s Deli, it is our promise to provide a Great Place to Work. We strive to maintain a culture of engagement in which employees can truly be themselves, continuously developing and thriving. Embracing diversity and inclusion is not only the right thing to do, but it is WHO WE ARE at Jason's Deli.
    • We believe that we are able to hire better employees when we have a diverse applicant pool to select from, and that we make better business decisions when we try to understand our business environment through the eyes of a diverse range of customers.
    • Collaborating with local and national organizations that share our purpose of nourishing hearts and spirits through inclusion and equality is one of the important ways we serve our communities and have an impact.


    We Love People Who:

    • Are self-motivated with a drive for growth.
    • Are outstanding individuals who share our passion for serving customers and preparing quality food safely.
    • Are results-oriented and committed to providing Out-of-This-World Hospitality every day.
    • Embrace cultural diversity.
    • Live our Purpose, Mission, and Core Values.


    Our People Love:

    • Flexible schedule
    • Competitive pay Tip pooling
    • Health, Dental, and Vision insurance
    • Paid vacation and holidays
    • 401K
    • Tuition reimbursement
    • Food discount
    • Free uniforms


    ESSENTIAL FUNCTIONS OF THE POSITION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • The ability to stand for extensive periods of time, bend over, reach upwards or outward, twist, turn around, and climb up on ladders in a timely fashion.
    • The ability to perform a variety of jobs at a very rapid pace for extensive periods of time
    • The ability to work in an environment with temperature fluctuations.
    • The ability to maintain regular, predictable attendance.
    • The ability to understand and to follow directions. 


    Our Purpose is to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit.

    Our Mission is to Make Every Customer Happy.


    Check out our Jason’s Deli Career Path video to learn about our career path and advancement opportunities!

    https://www.youtube.com/watch?v=Zb5Rbrab_P4&t=11s


    Jason’s Deli appreciates and values diversity. EOE

  • 1 Month Ago

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Team Members - Court Monitors, Cashiers, Customer Service
  • Altitude Trampoline Park
  • Killeen, TX PART_TIME
  • Altitude Trampoline Killeen, Texas is looking for energetic individuals with a passion for guest experience to join our team! Our Team Members are tasked with maintaining a safe and fun environment fo...
  • 1 Month Ago

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Team Leader
  • Tractor Supply Company
  • Lampasas, TX FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 1 Month Ago

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Team Leader
  • Corporate Owned- Schlotzsky's
  • LAMPASAS, TX FULL_TIME
  • TEAM LEADER – SCHLOTZSKY’SPURPOSE OF POSITION:The Team Leader is responsible for assisting the Schlotzsky’s management team in all aspects of shift management to ensure successful operations, guest se...
  • 1 Month Ago

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Customer Service Representative - State Farm Agent Team Member
  • Joaquin Carrasquillo - State Farm Agent
  • Killeen, TX FULL_TIME
  • Position Overview Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities Establish customer relati...
  • 11 Days Ago

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Customer Service Representative - State Farm Agent Team Member
  • Alan Cox - State Farm Agent
  • Killeen, TX FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 1 Month Ago

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0 Customer Service Team Leader jobs found in Killeen, TX area

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Patient Coordinator (Part-time)
  • Benevis
  • Killeen, TX
  • Overview: Patient Coordinator - Topaz Dentistry & Braces Killeen, TX Work for a company that is truly making the world a...
  • 4/19/2024 12:00:00 AM

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Member Services Representative Part Time Mid Morning
  • Planet Fitness Inc.
  • Killeen, TX
  • Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Harker Heights, TX
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Killeen, TX
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Killeen, TX
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness Inc.
  • Harker Heights, TX
  • Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! ...
  • 4/18/2024 12:00:00 AM

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Customer Service Specialist
  • Rollins, Inc.
  • Killeen, TX
  • ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO025178 Showing ...
  • 4/17/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Killeen, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/16/2024 12:00:00 AM

Killeen is a city in Bell County, Texas, United States. According to the 2010 census, its population was 127,921, making it the 21st-most populous city in Texas. It is the principal city of the Killeen–Temple–Fort Hood Metropolitan Statistical Area. Killeen is directly adjacent to the main cantonment of Fort Hood. Its economy depends on the activities of the post, and the soldiers and their families stationed there. It is known as a military "boom town" because of its rapid growth and high influx of soldiers. Killeen is located in western Bell County at 31°6′20″N 97°43′36″W / 31.10556°N 97.7...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$52,081 to $68,212
Killeen, Texas area prices
were up 1.2% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020