Customer Service Team Leader jobs in Lima, OH

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Team Leader
  • Carrols Corporation
  • Wapakoneta, OH FULL_TIME
  • Team Member

    Opportunity Awaits!

    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way.

    What Does a TEAM MEMBER do?

    • Serves our sizzling burgers to hungry customers
    • Welcomes the customer, takes accurate orders and manages their payments operating a cash register
    • Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards


    Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards.

    We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while.

    Our People are Made To Order
    We are looking for awesome people to be on our team!

    • You must be at least 16 years old
    • You must be able to work in a fast-paced environment with your team

    Working Hard!
    The Team Member Position requires several physical demands including:

    • Remaining on your feet for several hours at a time
    • Lifting and carrying up to 25 pounds
    • Manual dexterity as it pertains to pressing and grabbing
    • Ability to communicate and read
    • Frequent bending, kneeling, stooping and reaching

    Carrols Cares
    We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits!

    Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students’ dreams of going to college a reality!


    Real Good Food
    Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!

    Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

  • 17 Days Ago

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Team Leader
  • Carrols Corporation
  • Van, OH FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 18 Days Ago

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Team Leader
  • Carrols Corporation
  • Upper Sandusky, OH FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 20 Days Ago

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Team leader
  • Progressive Stamping, Inc.
  • Ottoville, OH FULL_TIME
  • THIS IS A 1ST SHIFT POSITION. POSITION SUMMARY : Under the supervision of the Area Manager, the Team Leader is responsible for providing leadership and coordination that supports efforts to meet plant...
  • 21 Days Ago

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Team Leader
  • Carrols Corporation
  • Defiance, OH FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 21 Days Ago

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Team Leader
  • Midway Products Brand
  • Ottoville, OH FULL_TIME
  • THIS IS A 1ST SHIFT POSITION. POSITION SUMMARY: Under the supervision of the Area Manager, the Team Leader is responsible for providing leadership and coordination that supports efforts to meet plant ...
  • 22 Days Ago

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0 Customer Service Team Leader jobs found in Lima, OH area

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Volunteer Coordinator - Thrift Shop
  • Bon Secours Mercy Health
  • Lima, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/26/2024 12:00:00 AM

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Part-Time Sales Associate
  • Journeys
  • Lima, OH
  • COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including appa...
  • 4/26/2024 12:00:00 AM

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Customer Support Center - Service Specialist
  • PERRY proTECH
  • Lima, OH
  • Job Description Job Description Have you ever wanted to be an Employee Owner? We are looking for a motivated and custome...
  • 4/25/2024 12:00:00 AM

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Credit Collection Specialist 1 - Crown Credit
  • Crown Equipment Corporation
  • New Knoxville, OH
  • Credit Collection Specialist 1 - Crown Credit Location: New Knoxville, OH, US, 45871 **Company Description:** Crown Equi...
  • 4/25/2024 12:00:00 AM

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Deli Associate
  • Walmart
  • Lima, OH
  • **Job Description:** As a Deli Associate at Walmart, you will be responsible for providing exceptional service to our cu...
  • 4/25/2024 12:00:00 AM

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Customer Resolution Specialist
  • Advanced Drainage Systems
  • Findlay, OH
  • Advanced Drainage Systems Customer Resolution Specialist Findlay , Ohio Apply Now Advanced Drainage Systems is proud to ...
  • 4/24/2024 12:00:00 AM

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Service Team Leader
  • Meijer
  • Findlay, OH
  • Service Team Leader page is loaded **Service Team Leader** **Service Team Leader** locationsFindlay, OH time typeFull ti...
  • 4/24/2024 12:00:00 AM

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Patient Accounts Services Representative
  • Acclaim Healthcare Management
  • Lima, OH
  • PATIENT ACCOUNTS SERVICES REPRESENTATIVEAcclaim Healthcare ManagementofLima, OHis seeking to hire afull-time Patient Acc...
  • 4/22/2024 12:00:00 AM

Lima (/ˈlaɪmə/ LY-mə) is a city in and the county seat of Allen County, Ohio, United States. The municipality is located in northwestern Ohio along Interstate 75 approximately 72 miles (116 km) north of Dayton and 78 miles (126 km) south-southwest of Toledo. As of the 2010 census, the city had a population of 38,771. It is the principal city of and is included in the Lima, Ohio metropolitan statistical area, which is included in the Lima–Van Wert–Wapakoneta, OH, combined statistical area. Lima was founded in 1831. The Lima Army Tank Plant, built in 1941, is the sole producer of the M1 Abrams....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,914 to $70,613
Lima, Ohio area prices
were up 1.3% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020