Customer Service Team Leader jobs in Nassau, NY

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Appliance Service Technician
  • Clarke Customer Care
  • Rensselaer, NY FULL_TIME
  • Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? If you’re confident, good with people, and like solving problems, we have the career for you.

    We are an established, professional company and offer full benefits:

    • Family medical insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Paid time off and paid holidays
    • Matching 401K
    • Access to unlimited overtime
    • Bonus opportunities
    • Career path
    • Paid training
    • Potential tuition reimbursement
    • Smart phone
    • Dispatch from your home with company vehicle

    Candidates must:

    • Embrace our core values of Leadership, Cohesion and Consistency
    • Possess a great attitude and professional appearance
    • Want to work in an environment that recognizes and rewards potential
    • Enjoy the customer service side of the job to earn the trust and goodwill of sophisticated clientele
    • Have a strong work ethic and be driven to deliver exceptional service experiences
    • Possess strong interpersonal and communication skills
    • Be tech-savvy, as more and more of our work involves computers
    • Be detail-oriented, able to follow specific process steps to ensure quality workmanship, and write accurate service notes
    • Be a self-starter who is always willing to become an even better technician
    • Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs
    • Have relevant experience or be willing to receive training
    • Pass a full background and drug screen

    The Appliance Service Technician role is a full-time position, Monday through Friday, plus one half-day Saturday a month.

  • 17 Days Ago

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Airport Customer Service Supervisor
  • Talent Acquisition Team at GAT
  • Albany, NY FULL_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
  • 11 Days Ago

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Customer Service Agent
  • Talent Acquisition Team at GAT
  • Albany, NY PART_TIME
  • Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
  • 11 Days Ago

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FT Customer Service Leader
  • Hannaford
  • Albany, NY FULL_TIME
  • Address: USA-NY-Albany-900 Central Ave Store Code: Store 08367 Customer Service (7247902) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • Just Posted

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FT Customer Service Leader
  • Hannaford
  • West Sand Lake, NY FULL_TIME
  • Address: USA-NY-West Sand Lake-Route 43 & 150 Store Code: Store 08236 Customer Service (7243784) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and i...
  • 13 Days Ago

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FT Customer Service Leader
  • Hannaford Supermarkets
  • Albany, NY FULL_TIME
  • Address: USA-NY-Albany-900 Central Ave Store Code: Store 08367 Customer Service (7247902) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • 5 Days Ago

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0 Customer Service Team Leader jobs found in Nassau, NY area

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Senior Service Rep./Medical Courier
  • Labcorp
  • Albany, NY
  • Sr Service Rep/Medical Courier At Labcorp we have a passion in helping people live happy and healthy lives. Every day we...
  • 3/19/2024 12:00:00 AM

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AAM - Valet Attendant - Northway Toyota
  • RT Holdings
  • Latham, NY
  • Description: The Albany Auto Group (Audi Albany, BMW of South Albany and Northway Toyota) is currently seeking qualified...
  • 3/19/2024 12:00:00 AM

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Junior Customer Care Team Leader
  • Travelperk
  • Albany, NY
  • **Junior Customer Care Team Leader** Department: Customer Care Location: Barcelona We are TravelPerk: a fast-growing, we...
  • 3/18/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Troy, NY
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/18/2024 12:00:00 AM

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Customer Experience Specialist - URGENTLY HIRING - 3 OPENINGS!
  • Protective Industrial Products
  • Latham, NY
  • Job Description Job Description We are looking to add 3 new Customer Experience Specialists to our team here at PIP! We ...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Troy, NY
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/17/2024 12:00:00 AM

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Customer Service Specialist
  • Adapt Health LLC
  • Albany, NY
  • Job Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical ...
  • 3/15/2024 12:00:00 AM

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Installer Service Specialist
  • O'Reilly Auto Parts
  • Albany, NY
  • Compensation Pay Range: $15.00 - $21.00 The Installer Service Specialist is an experienced and technical parts specialis...
  • 3/15/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$62,814 to $82,266
Nassau, New York area prices
were up 1.5% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020