Customer Service Team Leader jobs in Portsmouth, OH

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Team Leader
  • Carrols Corporation
  • Jackson, OH FULL_TIME
  • Team Member

    Opportunity Awaits!

    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way.

    What Does a TEAM MEMBER do?

    • Serves our sizzling burgers to hungry customers
    • Welcomes the customer, takes accurate orders and manages their payments operating a cash register
    • Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards


    Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards.

    We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while.

    Our People are Made To Order
    We are looking for awesome people to be on our team!

    • You must be at least 16 years old
    • You must be able to work in a fast-paced environment with your team

    Working Hard!
    The Team Member Position requires several physical demands including:

    • Remaining on your feet for several hours at a time
    • Lifting and carrying up to 25 pounds
    • Manual dexterity as it pertains to pressing and grabbing
    • Ability to communicate and read
    • Frequent bending, kneeling, stooping and reaching

    Carrols Cares
    We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits!

    Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students’ dreams of going to college a reality!


    Real Good Food
    Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!

    Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

  • 1 Month Ago

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Team Leader
  • Carrols Corporation
  • Maysville, KY FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 1 Month Ago

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Customer Service
  • Pizza Hut
  • MAYSVILLE, KY FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 23 Days Ago

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Customer Service
  • Pizza Hut
  • PORTSMOUTH, OH FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 23 Days Ago

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Customer Service
  • Pizza Hut
  • WHEELERSBURG, OH FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 23 Days Ago

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Associate Team Leader
  • H&R Block
  • Vanceburg, KY FULL_TIME
  • At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe i...
  • 18 Days Ago

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0 Customer Service Team Leader jobs found in Portsmouth, OH area

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Service Center Manager
  • Dayton Freight
  • Bidwell, OH
  • Overview: Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-cen...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Chillicothe, OH
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Greeter
  • Walmart
  • Olive Hill, KY
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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KFC Shift Manager
  • KFC
  • Portsmouth, OH
  • Join KBP Foods' KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at...
  • 4/24/2024 12:00:00 AM

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KFC Shift Manager
  • KFC
  • New Boston, OH
  • Join KBP Foods' KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at...
  • 4/24/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Portsmouth, OH
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 4/24/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Ashland, KY
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 4/21/2024 12:00:00 AM

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Traveling Industrial Services Supervisor
  • Clean Harbors
  • Ashland, KY
  • HPC-Industrial powered by Clean Harbors, is looking for a Traveling Supervisor IS (Industrial Services) to work at a cus...
  • 3/4/2024 12:00:00 AM

Portsmouth is a city in and the county seat of Scioto County, Ohio, United States. Located in southern Ohio 41 miles (66 km) south of Chillicothe, it lies on the north bank of the Ohio River, across from Kentucky, just east of the mouth of the Scioto River. The population was 20,226 at the 2010 census. Portsmouth is at the confluence of the Ohio, Scioto, and Little Scioto rivers. It is a midway point among four major cities: Charleston, West Virginia, Cincinnati and Columbus, Ohio; and Lexington, Kentucky, each of which are approximately ninety miles away (roughly a two-hour drive). Much of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$52,310 to $68,512
Portsmouth, Ohio area prices
were up 1.3% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020