Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
TACO 'BOUT FUN! Come join our team and make some tacos with us!
We are looking to fill full and part-time Team member positions. Starting pay is $14.42/hr. If you are looking for a flexible job that has the potential to turn into a rewarding career, we encourage you to apply now.
We offer a work/life balance schedule. If you are in school, sports, involved in church or have a 2nd job, we have shifts that work for you. Shift hours range from 6:00am to 11:00pm.
Full time employees are eligible for medical, dental and vision insurance after 30 days.
Free/discounted meals.
Taco John's invests in our team and you will be given the training and development needed to be successful within the company.
As a Team member there are a variety of job stations you can expect to work:
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0 Customer Service Team Leader jobs found in Pueblo, CO area