Customer Service Team Leader jobs in Rapid City, SD

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer Service Leader
  • Woofers Pet Resort - Rapid City (Black Hawk)
  • Black Hawk, SD FULL_TIME,PART_TIME
  • Do you love dogs? Would you like to work with pets and their people? Would you like a full-time four-day-a-week schedule working for a company that offers opportunities to advance into a career instead of just a job?

    Do you equally love both dogs and people? Do you like a fast-paced, ever-changing environment that allows you to be active instead of being chained to a desk all day?

    Our Customer Service Leader is the quarterback of our business. S/he organizes the goings-on, answers calls and emails, makes reservations, checks dogs and customers in and out, cleans, organizes the rest of the staff, and makes sure everyone is on the same page. Successful candidates are super friendly and helpful to people, professional, reliable with a strong work ethic, and willing to go the extra mile to give our guest and customers exceptional care. Candidates with some degree of leadership or self-confidence tend to do well but those prone to worry and anxiety do not.

    We are a growing business of go-getters looking for another go-getter, someone who wants more than a job, who wants to move up and do something with his or her life.

    Full or part-time hours are both possible. The job requires working some holidays (major holidays are paid at time and a half). Pay begins at $16/hour and increases to $18 in $1 increments as you demonstrate increasing competence. How fast your pay increases is up to you. This job is a gateway to management.

    IMPORTANT: Because Indeed only shows us your work experience, it tells us almost nothing about you as a person. Your personal qualities are more important than your experience, so please send us an Indeed message (or email us at WoofersPetResort@gmail.com) telling us about yourself and why you think you might be a good fit for our job. This note is a requirement for us to consider you.

    We are choosy about who we hire, but if you feel you are an extra-mile person who loves people and dogs and who wants to be part of new, growing business, post your resume to us here on Indeed and send us your introductory in an email or Indeed message. We'd love to hear from you!

    Job Types: Full-time, Part-time

    Pay: $16.00 - $18.00 per hour

    Expected hours: 40 per week

    Experience level:

    • 1 year
    • 2 years
    • 3 years
    • 4 years
    • 5 years
    • 6 years
    • No experience needed
    • Under 1 year

    Shift:

    • Day shift

    Work setting:

    • In-person

    Work Location: In person

  • Just Posted

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Customer service team
  • Fleet Farm
  • Rapid, SD FULL_TIME
  • At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you. Cashiers ...
  • 4 Days Ago

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Customer Service Representative
  • US Forest Service
  • Chadron, NE FULL_TIME
  • Duties Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between functions related t...
  • Just Posted

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Part Time Cashier / Customer Service Team Member
  • Fleet Farm
  • Rapid, SD PART_TIME
  • At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you. Cashiers ...
  • 5 Days Ago

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Restaurant Team Member- Taco John's - Customer Service
  • Taco John's - Paxton Keiser Enterprises
  • Chadron, NE FULL_TIME
  • Taco John's of Chadron, NE is looking for customer service, oriented Crew Members for Evening and Weekend Shifts . We currently have FULL TIME AND PART TIME positions available. We offer flexible sche...
  • 1 Month Ago

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FT Maintenance/ Cleaning Team
  • Music Service
  • Rapid, SD FULL_TIME
  • Looking for hardworking dependable individuals who are able to work long periods of time on their feet, lifting 40 lbs plus, stooping, walking briskly, climbing stairs and ladders doing maintenance an...
  • 14 Days Ago

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0 Customer Service Team Leader jobs found in Rapid City, SD area

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Customer Care Representative
  • Coca-Cola Bottling Company High Country
  • Rapid City, SD
  • Job Type Full-time Description Coca-Cola, with its many brands, has been recognized and enjoyed by people around the wor...
  • 4/25/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Rapid City, SD
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/25/2024 12:00:00 AM

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Remote Licensed Clinical Social Worker
  • Headway
  • Rapid City, SD
  • Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients t...
  • 4/25/2024 12:00:00 AM

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Remote Licensed Professional Counselor
  • Headway
  • Rapid City, SD
  • Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients t...
  • 4/25/2024 12:00:00 AM

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Remote Licensed Mental Health Counselor
  • Headway
  • Rapid City, SD
  • Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients t...
  • 4/25/2024 12:00:00 AM

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Client Service Specialist | Occupational Medicine - Jackson Boulevard Urgent Care | Full Time - 36 Hours
  • Monument Health
  • Rapid City, SD
  • Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday...
  • 4/22/2024 12:00:00 AM

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Customer Service Rep (01840) - 128 E North St Rapid City SD 577011550
  • Domino
  • Rapid City, SD
  • **Job Details** **CUSTOMER SERVICE REPRESENTATIVE** **We are very actively recruiting individuals seeking jobs during th...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Property Management Company
  • Rapid City, SD
  • Job Description Job Description Seeking a Customer Service Representative to join our existing top-notch team. If you’re...
  • 4/21/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$50,992 to $66,786
Rapid City, South Dakota area prices
were up 0.8% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020