Customer Service Team Leader jobs in Saint Petersburg, FL

COMPANY: AquaCal AutoPilot Inc.

REPORTS TO: Customer Service Supervisor

FLSA: Non-Exempt

HOURS: Full-time

Position Summary

AquaCal AutoPilot, Inc. is looking for a motivated Customer Support Representative to join our diverse team in our NEW state of the art facility. This position is Monday through Friday, 8:00am to 5:00pm. There is no nights or weekends required! Come join our team where we always work together, grow together, win together!

Key Responsibilities:

• Answer incoming phone calls

• Basic trouble shooting

• Entering service calls

• Database entry

• Follow up calls

• Other duties as assigned

Other Requirements:

• Positive, enthusiastic, and flexible attitude

• High School Diploma (Required)

• 3 years call center experience (Required)

• Experience with cellphone support or technology-based support (Preferred)

• Experience in Microsoft office, excel, and word (Preferred)

• Experience in a factory or warehouse (Preferred)

• Swimming pool industry knowledge (Preferred)

Compensation & Benefits

• Participation in the Team Horner Employee Stock Ownership Plan

• Tuition reimbursement

• Ongoing industry training

• Yearly performance and long service awards and events

• Paid time off: Holiday, Vacation and Personal

• Health, dental and vision insurance offered

• Short/Long term disability insurance offered

• 401K and Roth offered

• Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives

• State of the art facility with an on-site gym

• Customized hands-on training

• Tenure teammates and growth opportunities

• Positive and friendly work environment

• Merchandise discounts

• …and so much more!

Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace.