Customer Service Team Leader jobs in Washington, DC

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Customer Service Team Leader, Bethesda Restaurant Team
  • DIG Chefs-In-Training
  • Bethesda, MD FULL_TIME
  • CHEF IN TRAINING 

    COME JOIN OUR NEW RESTAURANT TEAM!

    $17 - $19 / hour depending on experience $2-3/hour in Tips!

    Interested in a 4-day workweek schedule while still getting full-time hours? 

    This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break

    ABOUT THE ROLE: As a Chef-In-Training, you will have the opportunity to work in a team focused kitchen environment and learn everything from interacting with guests to create a positive experience to following recipes for each kitchen station. We are searching for Chefs-In-Training who demonstrate a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully. 

    WHO WE ARE:

    Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment.

    If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

    WORK PERKS:

    • Competitive Pay: $17-19/hour depending on experience
    • Opportunities for GROWTH in a TEAM environment
    • Paid Time Off
    • Thanksgiving, Christmas and other Holidays Off
    • Flexible Scheduling: Part Time and Full Time Hours
    • Optional 4 Day Work Week Schedule with Full Time Hours
    • Complimentary DIG lunch everyday
    • Commuter Benefits

    YOU WILL: 

    • Follow DIG recipes for prepping, mixing, and cooking vegetables, proteins, & grains.
    • Gain exposure to different kitchen stations: Garde Manger, Grill, Roast, Market line, Concierge and Delivery/Packout.
    • Speak to current menu offerings, seasonality, and ingredients with guests.
    • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
    • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
    • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards. 

    YOU HAVE: 

    • A desire to learn culinary practices and skills. 
    • A desire to create exceptional employee & guest experiences.
    • The ability to demonstrate and execute a strong work ethic.
    • A team-work focus.
    • Excellent communication skills.
    • An eye for detail and solving challenges.
    • The ability to perform physical requirements of the position (such as frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds) These physical requirements may be accomplished with or without reasonable accommodations.

    Additional Role Note: 

    The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

     DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status)

  • 7 Days Ago

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Customer Service Team Leader, Bethesda Restaurant Team
  • DIG
  • Bethesda, MD FULL_TIME
  • CHEF IN TRAINING COME JOIN OUR NEW RESTAURANT TEAM! $17 - $19 / hour depending on experience $2-3/hour in Tips! Interested in a 4-day workweek schedule while still getting full-time hours? This schedu...
  • 28 Days Ago

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Technical Service Representative (TSR)
  • Customer Engineering Services (CES) -cesservice
  • Winchester, VA FULL_TIME
  • Join Our Team Today! CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the ...
  • 10 Days Ago

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PT Customer Service Leader
  • Food Lion
  • Sterling, VA FULL_TIME
  • Address: USA-VA-Sterling-46081 Briarcroft Plaza Store Code: Store 01161 FRONT END (7219133) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve s...
  • Just Posted

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PT Customer Service Leader
  • Food Lion
  • Bealeton, VA FULL_TIME
  • Address: USA-VA-Bealeton-6358 Village Center Drive Store Code: Store 00738 FRONT END (7214541) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serv...
  • Just Posted

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PT Customer Service Leader
  • Food Lion
  • Stanley, VA FULL_TIME
  • Address: USA-VA-Stanley-558 West Main St Store Code: Store 01448 Front End (7224063) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 19...
  • Just Posted

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0 Customer Service Team Leader jobs found in Washington, DC area

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General Attorney (Associate Legal Advisor)
  • Immigration and Customs Enforcement
  • Washington, DC
  • Summary The U.S. Immigration and Customs Enforcement (ICE) Office of the Principal Legal Advisor (OPLA) is seeking an As...
  • 4/26/2024 12:00:00 AM

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Correspondence Management Analyst I
  • CGI
  • Washington, DC
  • Correspondence Management Analyst I Category: Administration Main location: United States, District of Columbia, Washing...
  • 4/26/2024 12:00:00 AM

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Client Services Coordinator
  • CBRE
  • Washington, DC
  • Client Services Coordinator Job ID 148664 Posted 06-Mar-2024 Service line Advisory Segment Role type Full-time Areas of ...
  • 4/26/2024 12:00:00 AM

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Customer Experience Analyst
  • Federal Aviation Administration
  • Washington, DC
  • ** Customer Experience Analyst** **Department of Transportation** ** Office of Information & Technology, Business Partne...
  • 4/25/2024 12:00:00 AM

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Client Service Team Leader
  • Bluespringwealth
  • Rockville, MD
  • **Client Service Team Leader** * Rockville, MD * Full Time * Bernard Wolfe * Experienced Bluespring Wealth Partners on b...
  • 4/24/2024 12:00:00 AM

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Attendant Overnight shift (Temporary, Full-Time, 3 months)
  • Reef Technology Inc.
  • Washington, DC
  • ** Attendant Overnight shift (Temporary, Full-Time, 3 months)** * 12550 * 1725 I Street Northwest, Northwest Washington,...
  • 4/24/2024 12:00:00 AM

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Customer Experience Coordinator
  • Federal Aviation Administration
  • Washington, DC
  • ** Customer Experience Coordinator** **Department of Transportation** ** Office of Information & Technology, Business Pa...
  • 4/22/2024 12:00:00 AM

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Service Operations Manager
  • Schindler Group
  • Washington, DC
  • Location: Washington, DC, District of Columbia, United States Job ID: 74905 We Elevate... You Our mission is to keep cit...
  • 4/22/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$63,769 to $83,520
Washington, District of Columbia area prices
were up 1.3% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020