Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
If you are looking for a Client Service opportunity, please read on!
Based in beautiful Ruidoso, NM we are an up and coming insurance agency that specializes in providing auto, home, life, health, business and workers comp insurance.
Due to our continued growth, we are looking for a motivated Client Services Representative who can come in and learn the role and business from the ground up.
What You Will Be Doing :
The Client Service Representative is responsible for providing superior customer service, account management, and insurance billing services to customers.
This position requires a high level of accuracy and attention to detail, and exemplary customer service skills. You will be establishing and nurturing relationships with clients.
You will assist clients with billing inquires and help them navigate the payment process. Maintain accurate client records, interactions and transactions.
What You Need For this Position :
Benefits
Applicants must be authorized to work in the U.S.
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0 Customer Service Trainer jobs found in Alamogordo, NM area