Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
This is a part time position Sunday and Monday. Potential opportunities to get more hours to cover for full time staff on vacation. Could grow into full time in the future.
Work with great people, in team-driven culture, and have fun while being compensated well!
Are you a stickler for impeccable service? Do you pride yourself on solving problems, finding solutions, and taking care of others? Are you ready to represent a company that stands out in its commitment to providing world-class service to its customers? If you share our passion for superior customer service and have what it takes to make each customer experience rewarding, then Express Plumbing, Heating, and Cooling is the company for you.
We are seeking an experienced customer service professional to join our Customer Experience Providers team.
Essential Function and Responsibilities
Minimum Qualifications:
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Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 16 – 20 per week
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Work Location: In person
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0 Customer Service Trainer jobs found in Atlantic City, NJ area