Customer Service Trainer jobs in Benton Harbor, MI

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Diamond Factory Service
  • Benton, MI FULL_TIME
  • Diamond Factory Service is currently seeking candidates for a Customer Service Representative position in our call center.  The CSR position is a very important role within the company.  It is often the first exposure the customer has to anyone within the company.  Customers can be gained or lost based on the treatment they receive when they call us.

    Are you someone who takes pride in the way you handle customers?  Do you find it easy to turn an upset customer into a happy customer?  Do you enjoy working in a friendly and casual environment?  If yes, this is the job for you!  

    Job duties include:
    • Answering inbound calls from customers, manufacturers and dealers who need to schedule service for their appliances.
    • Making outbound calls to schedule service.
    • Resolve customer issues and answer questions related to service and repair.
    • Accurately update information within the system.
    • Other duties as assigned.

    Candidates must have the following qualifications:
    • Call center experience (preferred)
    • Previous customer service experience
    • Excellent computer skills
    • Articulate and detail oriented
    • Must be able to work between 8:00 AM and 5:00 PM Mon-Fri

    Please note:  Salary is commensurate with experience.  The salaries estimated by Indeed are not accurate for this position.
  • 18 Days Ago

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Customer Service
  • GingerMan Raceway
  • Bangor, MI FULL_TIME,PART_TIME
  • Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
  • 2 Days Ago

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Customer Service
  • GingerMan Raceway
  • Grand Junction, MI FULL_TIME,PART_TIME
  • Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
  • 2 Days Ago

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Customer Service
  • GingerMan Raceway
  • Pullman, MI FULL_TIME,PART_TIME
  • Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
  • 2 Days Ago

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Customer Service
  • GingerMan Raceway
  • Lacota, MI FULL_TIME,PART_TIME
  • Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique!Loo...
  • 2 Days Ago

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Customer Service
  • GingerMan Raceway
  • Bloomingdale, MI FULL_TIME,PART_TIME
  • Join our friendly staff and fun atmosphere of racing and excitement at the GingerMan Raceway. Every weekend is a different group (Porsches, motorcycles, national races) and every weekend is unique! Lo...
  • 3 Days Ago

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0 Customer Service Trainer jobs found in Benton Harbor, MI area

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CDL Driver Apprentice
  • Waste Management, Inc.
  • South Bend, IN
  • In tandem with a seasoned WM Driver and/or WM Driver Trainer, after receiving their Commercial Driving Permit, the Drive...
  • 3/28/2024 12:00:00 AM

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FT Customer Solutions Representative (Work From Home)>
  • Master Lock
  • Saint Joseph, MI
  • [Call Center / Remote] - Anywhere in U.S. / $17.79 per hour / Medical, dental & vision / 401K / PTO / Equipment provided...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Saint Joseph, MI
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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FT Inbound Phone Support Agent - Work From Home>
  • Signpost
  • Saint Joseph, MI
  • [Call Center / Fully Remote] - Anywhere in U.S. / $17+ per hour / Health, dental, and vision / 401k / PTO / Equipment pr...
  • 3/28/2024 12:00:00 AM

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Saint Joseph, MI
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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Instructor JLTV - J
  • AM General
  • South Bend, IN
  • Introduction to AM General AM General develops and builds specialized ground vehicle systems that get the US Armed Servi...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Representative (Work From Home)>
  • CrossFit
  • Saint Joseph, MI
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Suppor...
  • 3/27/2024 12:00:00 AM

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Recruitment Administrator
  • Top Talent Professionals
  • Elkhart, IN
  • Job Description Job Description We are screening Membership Service Rep resumes for RV Technical Institute in Elkhart In...
  • 3/24/2024 12:00:00 AM

Benton Harbor is a city in Berrien County in the U.S. state of Michigan which is located southwest of Kalamazoo, and northwest of South Bend, Indiana. In 2010, the population was 10,038 according to the census. It is the smaller, by population, of the two principal cities in the Niles–Benton Harbor Metropolitan Statistical Area, an area with 156,813 people. Benton Harbor and the city of St. Joseph are separated by the St. Joseph River and are known locally as the "Twin Cities".[not in citation given] Fairplain and Benton Heights are unincorporated areas adjacent to Benton Harbor. According to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$48,407 to $67,207
Benton Harbor, Michigan area prices
were up 1.3% from a year ago

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