Customer Service Trainer jobs in Binghamton, NY

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Lawrenceville, PA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

    General Summary

    As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



    Principle Duties and Responsibilities:


    • Provides customer engagement in positive and approachable manner.
    • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
    • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
    • Independently stocks shelves and recovers merchandise in the store.
    • Accurately handles customer funds and processes transactions using the POS system.
    • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
    • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

    Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Corning, NY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Walton, NY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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Customer Service Rep
  • EDPO Brand
  • Towanda, PA FULL_TIME
  • Our Culture EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial...
  • 20 Days Ago

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Industrial Customer Service Representative
  • SAMSCREEN INC
  • Conklin, NY FULL_TIME
  • Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off SAMSCREEN INC. has a opening for a Customer Service Representative. This position reports directly to the C...
  • 20 Days Ago

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Cashier and Customer Service
  • Pudgie's Pizza Watkins Glen
  • Watkins, NY FULL_TIME
  • About usPudgie's Pizza Watkins Glen is a small business in Watkins Glen, NY. We are challenging, fast-paced, demanding and our goal is to Provide a memorable quick service dining experience revolving ...
  • 20 Days Ago

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0 Customer Service Trainer jobs found in Binghamton, NY area

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Binghamton, NY
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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FT Inbound Phone Support Agent - Work From Home>
  • Signpost
  • Binghamton, NY
  • [Call Center / Fully Remote] - Anywhere in U.S. / $17+ per hour / Health, dental, and vision / 401k / PTO / Equipment pr...
  • 3/28/2024 12:00:00 AM

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Customer Service Specialist - Work From Home>
  • 86 Repairs
  • Binghamton, NY
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $55K per year / Health, Dental, & Vison / 401k matching / PTO / E...
  • 3/28/2024 12:00:00 AM

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PT Customer Support - Work From Home>
  • Yiftee
  • Binghamton, NY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Support ticke...
  • 3/27/2024 12:00:00 AM

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CDL A Driver Binghamton, NY
  • Ginsberg's, Inc.
  • Binghamton, NY
  • **Our Drivers are** Home EVERY NIGHT Have weekends OFF Enjoy Work/Life BALANCE 46 hour average work week Experience safe...
  • 3/26/2024 12:00:00 AM

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Ambulatory Office Assistant II
  • Bassett Medical
  • Norwich, NY
  • Overview: Are you looking to make a difference by improving the health of our patients? Here you will find an innovative...
  • 3/25/2024 12:00:00 AM

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Ambulatory Office Assistant II
  • Bassett Healthcare
  • Norwich, NY
  • The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you wi...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • SERVPRO of Broome County, Tompkins & Tioga Counties
  • Binghamton, NY
  • Job Description Job Description SERVPRO of Broome, Tompkins & Tioga Counties is currently looking for a Customer Service...
  • 3/25/2024 12:00:00 AM

Binghamton /ˈbɪŋəmtən/ is a city in, and the county seat of, Broome County, New York, United States. It lies in the state's Southern Tier region near the Pennsylvania border, in a bowl-shaped valley at the confluence of the Susquehanna and Chenango Rivers. Binghamton is the principal city and cultural center of the Binghamton metropolitan area (also known as Greater Binghamton, or historically the Triple Cities), home to a quarter million people. The population of the city itself, according to the 2010 census, is 47,376. From the days of the railroad, Binghamton was a transportation crossroads...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$48,222 to $66,949
Binghamton, New York area prices
were up 1.5% from a year ago

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