Customer Service Trainer jobs in Birmingham, AL

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Agent
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

    $15 hourly

    Responsibilities:
    • Communicate frequent customer suggestions to the team to troubleshoot
    • Maintain customer accounts and update with new account information as needed
    • Reply to incoming calls from customers including products and service questions, general information, and complaints
    • Work closely with the sales lead to stay up-to-date on service and product knowledge
    • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction

    • Make outbound calls to the Customer
    • Identify Customer Needs and Provide Solutions
    • Provide Excellent Customer Service and Customer Relations
    • Build, maintain, and manage customers' accounts

    Qualifications:
    • Previous work in a customer-facing position
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    • High school diploma, G.E.D. or equivalent

    • One year or more of customer service and sales experience (recommended)
    • Excellent Listening and Communication Skills
    • Reliable Transportation
    • Laptop and/or iPad
    • High-Speed Internet
    • Quiet Work Space

    About Company


    Here at Customer First Solutions, we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support, and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.

  • 19 Days Ago

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Customer service specialist
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptiona...
  • 1 Day Ago

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Customer Service Represenative
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • Customer First Solutions in Birmingham, AL is seeking a dedicated Customer Service Representative to join our team. As a key member of our customer service department, you will play a crucial role in ...
  • 17 Days Ago

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Customer Service Associate
  • Customer First Solutions
  • Birmingham, AL FULL_TIME
  • Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for res...
  • 27 Days Ago

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Expression of Interest - Customer Service Assistant (Go.Compare)
  • Customer Service Assistant (Go.Compare) - Future Publishing
  • Cardiff, AL OTHER
  • What you'll be doing…As a Customer Service Assistant you will ensure that we are able to resolve customer queries and deliver excellent customer service, you’ll demonstrate excellent listening skills ...
  • 10 Days Ago

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Service Technician, Compressor Technique - Birmingham, AL
  • Atlas Copco Compressors LLC -North America Customer Center
  • Birmingham, AL FULL_TIME
  • Service Technician, Compressor Technique - Birmingham, AL Functional area: Service Country: United States City: Birmingham Company name: Atlas Copco Compressors LLC Date of posting: Feb 22, 2024 Our s...
  • 15 Days Ago

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0 Customer Service Trainer jobs found in Birmingham, AL area

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Manager On Duty
  • Club4 Fitness
  • Birmingham, AL
  • Job Description Job Description MANAGER ON DUTY -- Will need to work EVENING and WEEKEND SHIFTS!! OVERVIEW: The Manager ...
  • 3/28/2024 12:00:00 AM

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Customer Support Officer
  • Star Academies
  • Birmingham, AL
  • ** Customer Support Officer Starbank** **Job reference:** 002329 **Closing Date:** 18/06/2021 **Salary:** 18,562 to 18,9...
  • 3/27/2024 12:00:00 AM

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Healthcare Associate Sales Executive
  • Medasource
  • Birmingham, AL
  • Healthcare Associate Account Executive Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusivel...
  • 3/26/2024 12:00:00 AM

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Entry Level Healthcare Sales Representative - June Start Date
  • Medasource
  • Birmingham, AL
  • RESPONSIBILITIES Associate Account Executives are enrolled in a comprehensive outside B2B Sales Training Program focused...
  • 3/26/2024 12:00:00 AM

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Business Consultant
  • Jan-Pro of Central Alabama
  • Birmingham, AL
  • Job Description Job Description JAN-PRO, the fastest growing, #1 commercial cleaning franchise in the world, is seeking ...
  • 3/26/2024 12:00:00 AM

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Service Engineer -CNC Machine Tools
  • Swift Placement & Consulting
  • Birmingham, AL
  • Job Description Job Description Looking for multiple positions in several areas: Heller Machine tools Areas of interest ...
  • 3/26/2024 12:00:00 AM

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Class-ic Instructor
  • Crunch Fitness by Premier Fitness
  • Birmingham, AL
  • Job Description Job Description Benefits: Competitive salary Employee discounts Flexible schedule Training & development...
  • 3/26/2024 12:00:00 AM

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Store Support Supervisor (Customer Service, Front End Support)
  • Whole Foods Market Inc.
  • Birmingham, AL
  • **Store Support Supervisor (Customer Service, Front End Support)** Department Store Job Type Regular Location Birmingham...
  • 3/25/2024 12:00:00 AM

Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population of 210,710, it is the most populous city in Alabama. Birmingham is the seat of Jefferson County, Alabama's most populous and fifth largest county. As of 2017, the Birmingham-Hoover Metropolitan Statistical Area had a population of 1,149,807, making it the most populous in Alabama and 49th-most populous in the United States. Birmingham serves as an important regional hub and is associated with the Deep South, Piedmont, and Appalachian regions ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$47,221 to $65,560
Birmingham, Alabama area prices
were up 1.3% from a year ago

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