Customer Service Trainer jobs in Cleveland, OH
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
- The Table Solutions
-
Cleveland, OH
FULL_TIME
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Do you like working with customers? Enjoy working in a fun, flexible and team oriented work environment? We are looking for a Customer Service Sales Trainer to provide excellent customer service for our business.
Candidates who possess strong communication skills and are able to make customers feel welcome in our store will stand out. You will help to identify our customer's needs, present and answer questions about our products and services and also recommend solutions.
JOB RESPONSIBILITIES
- Communicate with customers in a proactive and professional manner across multiple channels.
- Respond to questions, provide information, and promote products while meeting our needs.
- Identify the root cause of their inquiries by asking probing questions to determine the best solution.
- Maintain required product knowledge to deliver a world class service.
THE IDEAL CANDIDATE IS:
- Well spoken, energetic, and enthusiastic.
- Eager to be successful and driven to earn additional performance based bonuses.
- Passionate about providing excellent service.
- High School education or equivalent.
BENEFITS
- Team Leader and Management positions available.
- Entry Level agents make $800 per week on average.
- Managers earn up to $1500 per week on average.
- Earn Travel opportunities, bonuses, and many other benefits.
- No experience necessary- Free training is provided.
Job Type: Full-time
Pay: $800.00 - $1,000.00 per week
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Cleveland, OH 44114: Relocate before starting work (Required)
Work Location: In person
- 1 Day Ago
- Medical Service Company
-
Cleveland, OH
FULL_TIME
- MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years! MSC is a 12-Time recipient of the prestigious NorthCoast...
- 21 Days Ago
- Medical Service Company
-
Cleveland, OH
FULL_TIME
- MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years! MSC is a 12-Time recipient of the prestigious NorthCoast...
- 1 Month Ago
- Professional Answering Service
-
Painesville, OH
FULL_TIME
- Requirements/Qualifications:Knowledgeable, courteous, and professional individuals with experience are preferred, but we are willing to train the right candidate.Excellent verbal and communication ski...
- 10 Days Ago
- Pizza hut
-
Cleveland, OH
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- Just Posted
- Eastlake Foods Ohio, LLC
-
Parma Heights, OH
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- Just Posted
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0 Customer Service Trainer jobs found in Cleveland, OH area
- The Cleveland Metropolitan School District (CMSD)
-
Cleveland, OH
- Position Type: Administration and Professionals Date Posted: 2023-11-01 Location:East Professional Center INTRODUCTION: ...
- 4/26/2024 12:00:00 AM
- Medical Mutual
-
Cleveland, OH
- Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provid...
- 4/26/2024 12:00:00 AM
- tekHouse
-
Cleveland, OH
- 12month Plus contract Must be USC 1099 or Corp to Corp Primary Job Duties: Provide SD expertise to confirm/develop busin...
- 4/26/2024 12:00:00 AM
- Worldwide Express
-
Cleveland, OH
- We want you! Are you a go-getter, an expert problem solver, an independent, entrepreneurial spirit who loves building re...
- 4/26/2024 12:00:00 AM
- Portfolio Archer
-
Cleveland, OH
- Exciting Remote Opportunity Awaits: Transform Your Career Path! Embark on a Revolutionary Career Journey - No Prior Expe...
- 4/25/2024 12:00:00 AM
- Medmutual
-
Cleveland, OH
- Job Description Customer Care Specialist - ( 2200014 ) **Description** We are hiring for our Brooklyn, OH and Rossford, ...
- 4/24/2024 12:00:00 AM
- Ryder System
-
CLEVELAND, OH
- Position Description Immediately hiring a Permanent Full Time Master Level Diesel Technician to support our Truck Fleet ...
- 4/23/2024 12:00:00 AM
- Medical Mutual
-
Brooklyn, OH
- Hybrid Brooklyn, OH Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies base...
- 4/23/2024 12:00:00 AM
About Cleveland, Ohio
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