Customer Service Trainer jobs in Davenport, IA
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Trainer
- Hodge
-
Davenport, IA
FULL_TIME
-
As the Trainer, you will be responsible for delivering training programs to ensure that our warehouse employees perform their duties efficiently and in compliance with safety and quality standards. The ideal candidate should have a deep understanding of warehouse operations, be an effective communicator, and have a passion for employee development.Hours: 3rd shift Sunday-Thursday 9:30pm-6am (overtime and weekends as needed)
Why HODGE
At HODGE, we truly believe success comes from treating people like family. That’s why we offer a fulfilling career that goes beyond just a paycheck. HODGE offers a wide range of perks and benefits that make it the perfect place to grow your skillset:- Balance: We understand the importance of a healthy work-life balance. At HODGE, you can count on having holidays off (while still getting paid for them), allowing you to spend quality time with your family and friends.
- Great Benefits: We value our employees' well-being and offer a comprehensive benefits package. Enjoy paid time off, 401k, medical, dental, and vision insurance, life insurance, an employee assistance program, wellness program, and much more!
- Competitive Pay: We offer competitive wages. Your hard work will be recognized and rewarded!
- Safety First: At HODGE, we prioritize safety above all else. Your well-being is our top priority. We protect our work family by maintaining safety policies, including the use of personal protective equipment (PPE) and proactive hazard identification.
- Ambition: We're a team of ambitious individuals who are dedicated to achieving great things together. We embrace the "Whatever It Takes" mindset, ensuring that we go the extra mile to deliver exceptional results.
- Friendly Work Environment: Join a team that feels like family! You'll be supported by colleagues who genuinely care about your success and well-being.
What You'll Do- New Employee Orientation: Conduct comprehensive onboarding training for new warehouse employees to introduce them to company policies, procedures, and safety guidelines.
- Training Delivery: Deliver engaging and informative training sessions using various methods, such as hands-on training, classroom instruction, and digital tools.
- Skills Assessment: Assess the skills and performance of warehouse employees to identify areas for improvement and development.
- Safety Compliance: Ensure that all training content emphasizes safety regulations and compliance, and that employees are aware of and adhere to safety protocols.
- Documentation: Maintain detailed records of training sessions, employee progress, and certification records.
- Continuous Improvement: Keep abreast of industry best practices and evolving warehouse technologies to continually improve and update training materials.
- Feedback and Evaluation: Collect feedback from trainees and supervisor to make necessary adjustments to training programs.
- Shift Flexibility: Be available and adaptable to accommodate training needs across all shifts, including weekends if necessary.
- Demonstrate HODGE Values: Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.
- Additional Duties: Perform tasks as assigned to support dynamic changes in business conditions.
Qualifications: To perform this job successfully, the Trainer must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.
Education/Experience:- Excellent communication and presentation skills.
- Demonstrated experience in warehouse operations and training.
- Proven knowledge of safety regulations and warehouse best practices.
- Ability to work with diverse groups and tailor training to different learning styles.
- Attentive to details with excellent organizational abilities.
- Certification in forklift operation and other relevant equipment.
- Proficiency in using training software and tools a plus.
Your future starts here! Apply now and join our team at HODGE.
- Just Posted
Trainer
- Planet Fitness - Baseline Fitness
-
Davenport, IA
OTHER
- Job Details Job Location: Davenport (DAV) - Davenport, IA Position Type: Full Time Salary Range: Undisclosed Job Category: Customer Service DescriptionJob Summary The Trainer will be responsible for r...
- 10 Days Ago
Customer Service/Retail
- Love's Travel Stops & Country Stores
-
Davenport, IA
FULL_TIME,PART_TIME
- Address: 8255 Northwest Blvd Davenport, IA, 52806Welcome to Love’s!Where People are the Heart of Our SuccessRetail Customer Service CashierAt Love’s, our values go beyond our name. We look for those s...
- 17 Days Ago
Sales & Customer Service Associate
- Massage Envy
-
Davenport, IA
OTHER
- Overview Where Better Careers Begin!Massage Envy Davenport, 5302 Elmore Ave. Davenport, IA 52807 Do you have a passion for helping others? At the Massage Envy Davenport franchise, we support and inspi...
- 18 Days Ago
Customer Service Analyst
- BizTek People, Inc. | APA International Placement Consultants
-
Davenport, IA
FULL_TIME
- Primary Job Duties and Responsibilities (Essential Job Functions)· Serve as an expert in the technical knowledge for markets in all states in respect to ordering, capturing data from source, analyzing...
- 20 Days Ago
Customer Service Representative
- PTSolutions
-
Eldridge, IA
FULL_TIME
- Job Description: PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and mo...
- 22 Days Ago
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0 Customer Service Trainer jobs found in Davenport, IA area
Specialist, Customer Service
- Genesis Health Group
-
Davenport, IA
- Position Title: Specialist, Customer Service Department: DME # Purpose: Responsible for addressing the needs of the cust...
- 4/25/2024 12:00:00 AM
Class A CDL Local Truck Driver| Dedicated Account
- Mystique Transport
-
Bettendorf, IA
- HOME DAILY Off Sat afternoon to Monday morning $1350 a week guaranteed-will make more! Run IA, IN, IL, WI Night Shift Dr...
- 4/25/2024 12:00:00 AM
Field Application Specialist - HammerHead
- The Toro Company
-
Davenport, IA
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/23/2024 12:00:00 AM
Phlebotomist
- CSL Behring LTD
-
Davenport, IA
- Responsibilities: Mgr Center * Has overall authority for center operations production goals, monitor net yields, and imp...
- 4/22/2024 12:00:00 AM
Pet Grooming Salon Trainer
- PetSmart
-
Davenport, IA
- PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Salon Technical Lead About Life at PetSmart At P...
- 3/4/2024 12:00:00 AM
About Davenport, Iowa
Davenport's longitude and latitude coordinates in decimal form are 41.542982, −90.590745. According to the United States Census Bureau, the city has a total area of 65.08 square miles (168.56 km2), of which 62.95 square miles (163.04 km2) is land and 2.13 square miles (5.52 km2) is water. Davenport is located approximately 170 miles (270 km) west of Chicago and 170 miles (270 km) east of the Iowa state capital of Des Moines. The city is located about 200 miles (320 km) north of St. Louis, Missouri, and 265 miles (426 km) southeast of Minneapolis, Minnesota. Farmland surrounds Davenport, outsid...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$47,597 to $66,083
Davenport, Iowa area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019