Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Join the Speedy Glass family and be part of something big! Speedy Glass has been an innovation leader in the auto glass repair and replacement industry for over 70 years operating 30 shops throughout the Western US.
We have a Customer Service Representative opportunity in Eugene, OR.
Our Customer Service Representative opportunity comes with a starting salary of $18.50 per hour.
Our repair and replacement experts have many years of industry experience. We have customer service representatives and technicians that have been with the Speedy Glass family for 20,30, and even 40 years!
Bring your skills and work to ensure excellent customer service is given to every guest.
We foster a culture of inclusivity and pride ourselves on the dedication of our teams.
As we grow, so can your career. We look for management candidates from within for our Branch Manager and even Regional Manager opportunities.
Speedy Glass values and promotes a healthy work/life balance. Our stores close at 5pm and are closed on Saturday and Sunday, so you can recharge doing the things you love.
Team members enjoy a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, a company-matched 401K, and more.
Team members receive paid time off, paid sick day and paid holidays.
As a Customer Service Representative, you will
You will need
Are you ready to be part of something big? Apply to join the Speedy Glass team today.
Speedy Glass is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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