Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Job Title: Remote Customer Service Representative (Inbound)
Location: Remote (Work from Anywhere)
Position Type: Full-time or Part-time
Compensation: $11.00 to $22.00 per hour (Depending on Client)
About KLS Dispatching Service:
KLS Dispatching Service is a leading provider of customer care and technical support solutions. We specialize in delivering exceptional service to clients across various industries. Our commitment to excellence, innovation, and flexibility has made us a preferred partner for businesses seeking top-tier customer support.
Job Description:
We are looking for motivated and customer-focused individuals to join our team as Remote Customer Service Representatives. The scope of work outlined here pertains to providing customer service and technical support services, which may vary depending on the specific needs and requirements of each client being serviced. The primary objective is to deliver high-quality assistance to clients' customers through phone or chat support. In this role, you will have the opportunity to set your own schedule, providing flexibility for both full-time and part-time positions. You'll have the chance to work with various clients, each offering unique challenges and opportunities. Bilingual positions are also available for those fluent in multiple languages.
Key Responsibilities:
Qualifications:
Why Join KLS Dispatching Service:
How to Apply:
If you are a customer-focused individual looking for a remote opportunity with flexibility and competitive compensation, we encourage you to apply. To be considered for this position, please submit your resume and a brief cover letter outlining your relevant experience.
If you are ready to start immediately, then contact a recruiter to schedule or get an on-the spot prescreening/interview today at (910)676-0117 or (252)315-4164.
How to Join the Virtual Job Fair:
If you have the required equipment (computer/laptop, USB headset, internet), customer service experience, and the drive to create your own success, we want to meet you! Join our Virtual Job Fair for a pre-screening / interview and a chance to be hired on the spot.
Hurry and participate in the virtual job fair promptly. Once the capacity limit is reached, joining will be unavailable until the next scheduled virtual job fair date, and the available slots fill rapidly!
Virtual Job Fair Date & Time
Time: 3:00 PM EST
Download Microsoft Team Meetings or Join on the Web !!!!!!
To access the Virtual Job Fair, copy and paste the link below. Enter meeting ID and passcode and take the first step towards a rewarding career:
https://teams.live.com/meet/938090456356?p=o7f2RXmk3jnegN6p
Meeting ID: 938 090 456 356
Passcode: 8JcQS8
Don't miss this opportunity to jumpstart your career and work on your terms. We look forward to meeting you and having you as part of our team! Qualified candidates will be signed on the spot and enrolled in the next available client training class. If you're ready for a new and exciting chapter in your career, we're here to support your journey. See you at the Virtual Job Fair!
At KLS Dispatching Service, we value diversity and are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in providing exceptional customer service and making a positive impact in the world of remote work! We are looking forward to receiving your application. Thank you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $11.00 - $22.00/hour.
About KLS Dispatching Service LLC: KLS Dispatching Service LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at klscontractingandconsultingservice.com.
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